My husband bought this vehicle in 2021. It was brand new and since we have had it we have had to replace the windshield many times! We are now going in for its 6th replacement this week! This will be the 4th one that we have had to pay a deductible. The first time it happened the dealership replaced it because it happened within a short time of purchasing it. The second time, we were told to contact Subaru of America and they said to go back to the dealer. When we did, the dealership says it would only cover the first one so we had satellite do it through an insurance claim. Fast forward 2 years and like I said earlier in this complaint we are getting a 6th one put in on Friday! Just ridiculous from my standpoint. My husband loves his car and usually doesn-??t like to be confrontational so I am the one doing this complaint! I also use the Outback every so often.

- Vancouver, WA, USA

While driving on a Saturday heard a popping sound and watched a crack start at bottom center of windshield travel up about 7" and arc to the right. Has now spread about 13" towards passenger side. No impact occurred to cause this. On Monday took vehicle to our dealership so they could take pictures and check it out. Said they would talk to the Subaru District Manager and let me know about replacement. Dealership called me to say they agreed to replace as long as I paid a $250 deductible. This doesn't seem right when this is an issue that many many people are having. This was my third Outback and will now be my last. I can't support a brand that won't step up to take care of something that is obviously a serious issue.

- Huntsburg, OH, USA

I-??ve been reading about easily cracked windshields on Subarus, and sure enough, my windshield cracked this morning. To be clear, there is a tiny impact point from probably a pebble or something, but the glass should not have cracked that easily. Probably about an 8 inch J crack right in the center bottom of the windshield. I-??m in the process of talking with Subaru to see if it will be covered.

- Statesboro, GA, USA

1. 2022 Outback windshield, on passenger side, has cracked twice in the same spot. We bought the vehicle brand new. It currently has 9300 miles on it. The vehicle is driven approx. 8 miles a day and sits in our garage 95% of the time. 2. Safety & visibility is affected as the crack spreads across the windshield. 3. Yes, I paid a Subaru service center $1600 to repair the windshield in January 2024. By May, it was cracked again in the same spot. The problem has been reproduced SEVERAL times as confirmed by this Reddit chat [XXX]. Yes, the first crack was inspected by Subaru service technicians. 5. No warnings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Valencia, CA, USA

Windshield suffered a large stress crack while parked overnight. Came out to an 18-?? stress crack in the morning. A long, single, curved crack with no point of impact. Later in the day, still while parked, the stress crack extended half the width of the windshield. Took the car to the dealership and was informed that the windshield is not covered under warranty.

- Long Beach, CA, USA

In the two years I have had this vehicle, I have had to replace the windshield twice. The first time, a pebble hit the windshield and a 6-8 inch crack immediately appeared, The crack increased in size over days and nearly went across the whole windshield. Because this was a few months after purchase, Subaru replaced it. Now in March 2024 and another pebble hit the windshield, this one so small i didn't even see it and a 8 inch crack immediately appeared. The crack increased in days as well. Subaru would not cover it and told me to go through my insurance. I waited to get it repaired and during this time another pebble hit the glass. Again, another 6-8 inch crack. Subaru refuses to take responsibility that this is a manufacturer issue. I've had 3 other Subaru vehicles and this never occurred.

- Mundelein, IL, USA

Windshield cracked when vehicle was traveling at a slow rate of speed, in the rain while on an on/off ramp. It has already been repaired. Crack went across the windshield right in my line of vision. The dealer examined the car and stated that at some point, the windshield was hit and that it just eventually cracked. There was no warning prior, I had not noticed any nicks prior to the crack.

- Leonardo, NJ, USA

While on highway 880 north bound. A rock was thrown towards our windshield while going through construction zone.

- Newark, CA, USA

While parked and without impact from any object, the windshield cracked causing visibility issues for the driver leading to unsafe driving conditions for those inside and outside the vehicle. The problem is a common issue among many Subaru vehicles. The issue has been reported but not yet inspected. There were no warnings before the issue appeared.

- Manchester, TN, USA

A crack developed in the windshield on the passenger's side spontaneously. We got in the car in the morning and noticed it. There are not any chips/indents where a stone/rock may have started the damage, but starts at the edge of the windshield. It started about 8 inches and now it is about 20 inches in less than 24 hours. We called our insurance company to ask about repairing it. Our deductible is $1000 so we will need to pay most all of it out of pocket. They let us know that unfortunately they've been seeing similar issues with other policyholder's subaru windshields the past 5 years or so and for us to contact the Subaru corporate office. We will be having it replaced by Safelite.

- Morganton, NC, USA

2 Spontaneous damaged windshields.

- Midlothian, VA, USA

I parked at a store, i came out an hour later and there was about a foot long crack in my windshield. I asked to look at the security footage of the store and there was no contact from anything or anyone with the windshield. There is not point of impact, the windshield simply cracked on its own on the passenger side. There was absolutely no sign of any damage before this and i had recently had inspection at the dealership and there was no mention of any issues with the windshield. I reached out to the salesman who sold me this car from the Subaru dealership about 3 months ago and he said they could not help. I reached out to Subaru Customer Advocacy and they are contacting dealership, I have not heard back.

- Toms River, NJ, USA

I parked the vehicle at a local restaurant in the sun. The windshield cracked from midpoint passenger side to middle and f windshield. No impact from rock or other item and I had the car in sight at all times while in the restaurant. This is a defective part. When I bought the car I paid extra to have a special coating put on at the dealership due to a known thin glass problem on Subarus.

- Imperial Beach , CA, USA

Windshield spontaneously cracked while parked overnight in garage. Crack originated on passenger side in the middle of windshield starting at the end of the panel and running to middle of windshield horizontally. No chip, damage, impact happened. It literally cracked on its own overnight. Husband is a window engineer and said either the glass is not sustainable for the span of the windshield or the seal is faulty and it dislodged/shifted the glass causing a pressure crack. Subaru has no recalls but this is a common problem according to this website and hopefully someone can address this because it-??s a safety issue and happens without impact or damage.

- Little Falls, MN, USA

Windshield cracked without impact. It is available for inspection upon request. The vehicle was inspected by dealer but said nothing could be done.

- Las Vegas, NV, USA

Windshield cracked spontaneously while parked in the garage. Started at the base near the driver's side wiper and goes mid-way up the windshield.

- Bloomington, IN, USA

The vehicle's front windshield has cracked twice in nearly the exact same manner, location, and type of damage. In both cases, a presumably very small piece of debris that I couldn't see and could barely hear hit the windshield and instantly cracked the windshield. The windshield cracked in the same manner (one large lateral crack about 8" towards the center and 6" all the way through the right side edge of the windshield). Both instances left a very small pock mark where the crack originated. The first instance occurred in May 2022 (I had owned the car for one week); the second instance occurred December 2023. The incidents were not inspected by manufacturer, police, or insurance representatives. I have photos of both windshields. I still have the second cracked windshield installed, but plan to replace it soon since it is unsafe to drive with.

- Arlington, VA, USA

Windshield crack originating from under wiper area after a cold day. No known rock impact. Found a super small spot around the size of a period under the wiper blade. Second broken windshield in 18 months. These windshields do not seem very durable

- Fort Collins, CO, USA

Large crack in windshield extending to lower edge of passenger side without any inciting event with a rock chip or otherwise. Temp was 64 degrees and occurred while parked in the driveway. This is second occurrence. This same event also occurred in May of this year and Subaru covered under warranty as there was no damage. Safelight now is advertising to fix these Subaru windshields with eyesight as it is so common to crack without damage. Need a recall and thicker windshield.

- Norman, OK, USA

Purchased the 2022 outback in April and very shortly after, had a cracked windshield right in the middle of the driver's line of sight. There was no noticeable sign of impact on the windshield. Replaced with a "deal" from the dealer at $1000. Not even 4k miles later, another Crack that's spread on the passenger side, in the middle of the windshield. Dealer says $1500 to replace (insurance is a $1000 deductible). Again. No noticeable sign of impact causing the Crack. Looking to now replace this new vehicle as our household cannot afford to replace these windshields every few thousand miles.

- Menifee, CA, USA