This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Went out to my car to go home and found a 9 in crack in the windshield. There was no crack when I got out of my car. There is no rock impact and no marks.
An empty plastic box fell on the windshield from maybe 2 feet. The windshield basically shattered, with pieces of glass in the car. We informed our dealership that this is a new car, and we are very scared that their is a defect based on the impact that we saw. Subaru discredited our claim. We have tried everything we can do inform them to look into this possible safety issue. The vehicle was parked, in a garage when the empty box fell on the wind shield. Now we are paying to replace the crack windshield.
Just got a new car in Jan 2021. Windshield got chipped easily. I already tried with glasses repair kit several times. And recently it got cracked line (around 30cm 90 degree). The same route to work I drove with my old 2006 Toyota rav4 and never got any chip for 6 years. Until I got this new 2021 outack, I have to replace the windshield for less than 60 days of driving. One of my friends got the same trim of car the same month also go replaced windshield last week. The route is on hwy880 from fremont to san jose, ca area.
This is the second time in 2 months the front windshield on my 2021 Outback has cracked and needs to be replaced. Both times happened on the highway. Not driving through a construction area or anything. Just driving and hear a noice and see a 12 inch crack. Uploading 2 images one is from today and the other is from 2/5/2021.
On March 12, 2021, I was sitting in my idle 2021 Subaru Outback when I heard a quick pop sound. When I looked up, there was a crack in the windshield. There was no previous damage to the windshield. I currently have 3600 miles on the vehicle. The crack is very linear. The car wasn't running and the weather was pleasant around 65 degrees.
I have owned the vehicle for 4 months. It has seven thousand miles on it. A crack appeared overnight at the left side (drivers side) to the middle of the windshield. There was no rock and damaged detected. It just happened on its own.
Windshield cracked at 1200 miles. Crack started at the bottom of the windshield. Crack appeared when entering the car. When the door was closed there was a loud pop and then there was a crack
Possession of new vehicle was taken 1/13/21. During highway driving on 1/18/21, windshield experienced a surface chip and was repaired the same day by an authorized technician. During highway driving on 1/29/21, windshield experienced another chip in different location which turned into an approximately 10 inch crack minutes later, beyond repair. Windshield has not yet been replaced.
Brand new 2021 Outback premier @ 647 miles and while parked overnight in our private driveway we noticed that the windshield had cracked the next morning. Less than 7 days of ownership dealer claims it was a rock chip. The windshield is split down the middle of the screen. Dealer response is insulting. Especially since they know this is an issue with the glass. Dealer pushed their expensive insurance to cover when we purchased the car. We did not know this was a recurring issue at this time with the cars. If we had known we would not have purchased this car. It will always be an issue. Will it crack again" who pays, will it leave us stranded somewhere" Subaru does not appear to be willing to stand by its product and take care of its customers
I had the car only 10 days from the dealership, my husband and I were on the highway heading to an event when we heard a crack, I looked up and there was a horizontal crack heading from left to right in the windshield.
A D V E R T I S E M E N T S
- Schuylerville, NY, USA