8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,173 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Subaru Outback accessories - exterior problems

accessories - exterior problem

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2020 Subaru Outback Owner Comments (Page 9 of 16)

« Read the previous 20 complaints

problem #152

Feb 282021

Outback

  • 7,232 miles

A D V E R T I S E M E N T S

Last Sunday morning I discovered a cracked windshield as I got into the car. Crack appeared for no apparent reason and was not there the day before when car was last driven. Car was parked in the garage overnight.

- Everett, WA, USA

problem #151

Mar 012021

Outback

  • 22,000 miles
Windshield cracked for no apparent or obvious reason. Was not struck by any object. The vehicle was moving.

- Yaphank, NY, USA

problem #150

Feb 272021

Outback

  • 7,216 miles
Windshield developed a progressive crack from edge on passenger side for no apparent reason. The crack was not there on Friday, 2/26/2021 at the end of the day. However, when I went to drive it on Saturday morning, 2/27/2021 there was a 6-8 inch crack. The crack has continued to spread across the windshield. I did not hit anything nor did anything hit the windshield.

- Fayetteville, AR, USA

problem #149

Feb 182021

Outback

  • 11,000 miles

A D V E R T I S E M E N T S

Windshield cracked down the middle while driving on a clear day and nothing seemed to have hit the window

- Hilliard, OH, USA

problem #148

Feb 112021

Outback

  • 1,200 miles
Returned to car found front windshield cracked. No event occurred to my recollection to cause this

- Long Beach, IN, USA

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problem #147

Feb 192021

Outback

  • 13,900 miles
Drove car on Wednesday (2/17/21) and parked in my garage. Went to drive car on Friday and saw I had an L shaped crack in the windshield from passenger pillar across and down the windshield. No ding is felt on the outside of the windshield.

- Monroe Township, NJ, USA

problem #146

Feb 092021

Outback

  • 300 miles

A D V E R T I S E M E N T S

Within 12 hours of having the car, the windshield cracked for seemingly no reason. No rock hit the windshield nor was I using air conditioning or the heater. Outside temp was about 65F. I was driving on the freeway at 65 mph.

- Daly City, AL, USA

problem #145

Feb 142021

Outback

  • 3,900 miles
Windshield started cracking from below the wipe trim and keeps cracking. Was driving up donner summit hwy 80. Traveling approximately 60 mph. Temperature in 20's elevation gain to near 6500 feet. Some sleet snow wipers in use. Noticed crack after storm cleared. Crack happened from no known impact. Didn't hear any rock impact.

- Napa, CA, USA

problem #144

Dec 232020

Outback

  • 15,500 miles
Windshield had a crack, that I thought was weird as I didn't hear a rock, but a crack. I saw that 2020 Subaru Outbacks had a lawsuit for defect. I found out weeks after I made an insurance claim to have my windshield fixed. I was driving on a highway when this happened.

- Elgin, IL, USA

problem #143

Feb 122021

Outback

  • 10,583 miles
My windshield cracked for no apparent reason while driving.

- Edmond, OK, USA

problem #142

Feb 062021

Outback

  • 2,300 miles

A D V E R T I S E M E N T S

My husband and I were driving on the highway for approximately 20 minutes, when we started to hear a crackling sound. Soon after, we watched the windshield start to crack on the driver's side. The crack continued to spread, and by the time we returned home, the crack extended further. We were driving straight at 61 mph when the crack started, no turns or bumps in the road at the time the crack appeared. This happened on our 2020 Outback touring with 2,300 miles, that we purchased October 2020.

- Woodstock, IL, USA

problem #141

Feb 032021

Outback

  • 11,917 miles
My car was parked and I discovered about a foot long crack in my windshield. There does not appear to be a reason for cause, no chips in my windshield or accidents with the car. It's mostly garage kept and has less than 12000 miles over 14 months of ownership.

- Durham, NC, USA

problem #140

Jan 232021

Outback

  • 26,600 miles
The front windshield cracked for no apparent reason.

- South San Francisco, CA, USA

problem #139

Jan 312021

Outback

  • 7,687 miles
The windshield cracked for no apparent reason. The car was parked in the driveway for about 24 hours. I noticed the windshield was cracked when I got into the car.

- Cupertino, CA, USA

problem #138

Jan 302021

Outback

  • 5,700 miles
Windshield cracked for no reason as it was sitting in the garage

- Colorado Springs, CO, USA

problem #137

Jan 182021

Outback

  • 6,300 miles
Front windshield cracked on drivers side for no apparent reason. Vehicle was in motion. No objects hit vehicle.

- Denver, CO, USA

problem #136

Jan 222021

Outback

  • 6,000 miles
I was driving on the freeway at around 55mph and the windshield suddenly developed a crack on it's own without anything other than air/wind hitting the windshield. The crack seems to have started at the left edge of the windshield on driver's side.

- Bothell, WA, USA

problem #135

Jan 012021

Outback

  • miles
Crack in front of my eyes driving on interstate 10, no cars in front of me at the time

- La Mesa, CA, USA

problem #134

Jan 212021

Outback

  • 31,000 miles
The contact owns a 2020 Subaru Outback. The contact stated that after parking the vehicle, the next morning it was discovered that the front glass windshield had cracked. The cause of the crack was undetermined. The contact indicated that no object had made contact with the windshield to cause the failure. The local dealer and manufacturer were not yet contacted. The failure mileage was 31,000.

- Gadsden, AL, USA

problem #133

Dec 222020

Outback

  • 4,500 miles
I had almost the exact same experience with my windshield as another complaint I saw filed. My 2020 Subaru Outback had its windshield cracked while traveling southbound on a highway in SC on Dec 22, 2020. The crack started small and grew quickly over the course of my travel to about 16 - 18 inches. The windshield had to be replaced and the eyesight safety system needed to be recalibrated which was both time consuming and expensive. I have traveled a lot in my life with multiple cars but never experienced a cracked windshield that spreaded like it did with my new Outback. It is disappointing and concerning after reading more about the pending lawsuit on defective windshields.

- Charlotte, NC, USA

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