8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,173 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Subaru Outback accessories - exterior problems

accessories - exterior problem

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2020 Subaru Outback Owner Comments (Page 12 of 16)

« Read the previous 20 complaints

problem #92

Oct 042020

Outback

  • 1,000 miles

A D V E R T I S E M E N T S

Windshield cracked while driving down highway. No other vehicles on the road

- Glendale, NY, USA

problem #91

Sep 212020

Outback

  • 12,000 miles
A crack developed in the front passenger side window for no known reason. Over the a single day it had increased to a crack running all the way from the bottom of the window to the top. The crack was first noticed when the vehicle was parked and then increased to cover the height of the window within 10 minutes of driving on a smooth road.

- Kissimmee, FL, USA

problem #90

Aug 012020

Outback

  • 8,000 miles
The windshield in my 2020 Subaru Outback cracks for no reason. I'm on my third windshield in a month. The windshield cracks impair my vision and is making the card dangerous to drive. Subaru refuses to take responsibility for the issue.

- Wichita, KS, USA

problem #89

Sep 182020

Outback

  • 9,660 miles

A D V E R T I S E M E N T S

Got into my vehicle and noticed a large crack in the windshield. It had been sitting unused parked in front of our home when I noticed the crack. It wasn't after a collision or from something hitting it while I was driving.

- Seattle, WA, USA

problem #88

Jan 082020

Outback

  • 5,000 miles
My windshield spontaneously cracked. No object hit it. Started as one inch line. By the time I left work it was a foot and a half in length. Dealer said there was obvious rock impact. I did not take a picture when I got to work because I was late. Figured I could do it after work then it had grown. I refuse to buy another Subaru windshield. This happened with less than 5000 miles

- Anniston, AL, USA

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problem #87

Aug 272020

Outback

  • 3,000 miles
Sitting stationary in the driveway, a large crack spontaneously began and extended across the windshield. The damage and circumstances are consistent with current class action legal filings from many, many vehicle owners who have had similar experiences with recent Subaru windshields.

- Lenexa, KS, USA

problem #86

Aug 152020

Outback

  • 7 miles

A D V E R T I S E M E N T S

While driving at 30 mph the windscreen cracked for no apparent reason. An object did not hit the windscreen. I have since replaced the windscreen at safelite with an oem Subaru windscreen and recalibrated the advanced driver safety system costing more than $1,000. There have been several reports of faults in Subaru Outback 2020 windscreens with a pending class action lawsuit. I want to report my experience

- Annapolis, MD, USA

problem #85

Aug 232020

Outback

  • 2,200 miles
The windshield developed a crack for no apparent reason. The crack was noticed after the car had been stationary for more than 24 hours.

- Kansas City, MO, USA

problem #84

Aug 232020

Outback

  • 200 miles
I purchased my 2020 Subaru Outback yesterday, 8/24/2020, from maita Subaru in sacramento ca. While driving my car on the highway later that afternoon, an very small object flew up from the road crack the windshield. The crack has grown about 2X in size in less than 24 hours and the repair bill is estimated to be $880. This is unacceptable for a brand new car.

- Sacramento, CA, USA

problem #83

Aug 212020

Outback 4-cyl

  • 12,450 miles
The windshield cracked by drives side for no apparent reason when vehicle was in motion. Took the vehicle to satellite shop to repair the approximately 1 inch crack on the windshield after repair drove vehicle approximately 5 miles and crack extended approximately 5 inches. Since Saturday August 22 with vehicle stationary on residence driveway the crack has extended past the center of the vehicle in one direction and the bottom of the windshield in the opposite direction.

- Houston, TX, USA

problem #82

Aug 222020

Outback

  • 1,691 miles

A D V E R T I S E M E N T S

While driving on the highway at 60 mph, our windshield on the driver's side experienced a "bullseye" defect without any sound of a projectile hitting the windshield. While continuing to drive within 10 minutes, this defect then "cracked" further extending in opposite directions covering roughly a 15 inch span. Our dealer, North country imports, 616 quaker road, queensbury, NY, was contacted. They stated they were not aware of any history of the 2020 Subaru Outback having a windshield issue. Online we were able to find that there has been a class action lawsuit regarding this. We purchased the car 2 weeks prior this incident. At the time of purchase we were not told of any potential issues with the windshield and were not asked to sign any waiver concerning the lawsuit. Although the dealer has coverage for windshield repair, "Subaru equity shield optimum vehicle protection", we were not offered this protection at the time of sale. When we called the dealer we were dealt with in a hostile manner by the manager who would not disclose his name before hanging up on us. Prior to terminating the call he reiterated that he was not aware of any known defect in the windshields and referred us to our insurance company.

- Queensbury, NY, USA

problem #81

Aug 192020

Outback

  • 11,120 miles
A tiny rock chip turned into a large crack in my windshield. The chip happened while driving on the highway any highway speeds but was very minor. While driving the same days, same trip a large crack developed with the following hour and continues to grow. All while driving. This is newer car with only 11K miles. I have never had a tiny chip on windshield end up being a huge crack that keeps growing all within a few hours of driving on the same day/trip.

- San Rafael, CA, USA

problem #80

Aug 182020

Outback

  • 2,175 miles
While driving approximately 35 mph in my new 2020 Subaru Outback with about 2200 miles on a freshly slurry-coated road I saw a small pebble sized object tossed in the air by the oncoming traffic and land just inside the edge of the driver side windshield. There was a sharp pop - like a.22 - and a 4 inch crack appeared. I continued to drive home and the crack appeared to be stable. I parked the car and got some rest. 9 hours later I went outside and found the crack had progressed to the center of my windshield. When I came upon this site I decided to document the incident in an effort to warn others that this is not an isolated incident and Subaru should be taking this seriously.

- New Hudson, MI, USA

problem #79

Aug 042020

Outback

  • 6,500 miles
Spontaneous crack of the windshield. Highway driving, hot day and a small crack appeared (there was no pebble or debris that hit the windshield). You know what happens next... the crack grew and grew and grew. I see this has been a problem with others and wanted to report my experience.

- Little Compton, RI, USA

problem #78

Aug 102020

Outback

  • 10,600 miles
I was on a four lane road (university avenue in evansville, in - northbound) and my windshield just popped and crack on my way home from work this morning. I was more than 10 car lengths from the vehicle in front of me and I did not see anything hit my windshield or anything come from the vehicle in front of me.

- Washington, IN, USA

problem #77

Jul 292020

Outback

  • 10,000 miles
Single rock chip to windshield of 2020 Subaru Outback limited xt while driving on highway resulted not just in chip but immediate multiple extending cracks spanning most of length of the windshield. Have noted ongoing class-action lawsuit over this issue.

- San Antonio, TX, USA

problem #76

Jul 292020

Outback

  • 6,500 miles
There was a tiny rock chip that was about 7 inches from the bottom of the windshield in the center. I was at a complete stop and it cracked. About 14 inches from that chip across then down. It also spidered up about 7 inches. So now my whole windshield will need to be replaced. There is no way that little of a crack could spider crack like that. Mind you, I have an appointment tomorrow morning to get the chip filled. I was planning on taking care of it but now I will need a whole new one.

- Norfolk, NE, USA

problem #75

Jul 232020

Outback

  • 7,500 miles
Tiny chip in corner of windshield, progressed within 2 hrs. To a crack 1/3 size 24 in +/-) around on passenger side of window. Noticed on a stop, but was on highway, no noise was heard preceding the chip.

- Omaha, NE, USA

problem #74

Jul 222020

Outback

  • 1 miles
Purchase 2020 Subaru on 12/30/19 and as 7/15/20 the windshield had to be replaced three times do to cracking. First time it chips and crack appeared and spread the windshield. Second time, car was in the garage and came out and found a cracked across the lower part of it. Third time on July 15 driving on a secondary road drive over a speed bump and a crack appeared on the passenger side. The garage is always parked in the garage. Yesterday, July 22, walked out to the car and now there are new cracks on the driver side. Have not gotten the windshield fixed yet. Can you help?

- Mount Tabor, NJ, USA

problem #73

Jul 222020

Outback

  • 1,700 miles
While driving my brand new 2020 Subaru Outback on a 2 lane paved road at approx 35 to 40 miles per hour I heard this loud crack and I then notice a fairly large crack at the bottom of my windshield. There were no vehicles in front of me at the time of this crack sound.

- Tivoli, NY, USA

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