This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Subaru Outback. The contact stated while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated she avoided crashing into another vehicle however, the vehicle struck the curb before coming to a stop. The contact stated that the front passenger-??s side tire was damaged and became flattened. The vehicle was towed to an independent mechanic and the tire was replaced. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 47,122. The VIN was unavailable.
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called Eyesight has failed more than 50 times. I have had the vehicle at the dealer 2 times. They concluded yesterday the unit checked out. I drove it for 5 minutes, and it failed again. I believe it could be related to them not replacing the wiring harness. They believe it may be related to a new windshield, which I find it hard to believe. They recalibrated the Eyesight with the non-OEM windshield. Subaru technicians believe it is related to the non-OEM windshield, and I am having a brand new windshield replaced with the OEM windshield. Which I also believe is inferior because of cracks in my orginal windshield.
The contact owns a 2019 Subaru Outback. The contact stated that while at a complete stop with her foot on the brake pedal, the vehicle independently accelerated. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 21,000.
Sudden Acceleration Defect has occurred several times with last incident Friday 21Jan2022. Each time I have had the brake pedal engaged, yet vehicle fails to stop, and accelerates on it-??s own, causing me to go through stop signs with potentially dangerous outcomes for pedestrians, other vehicles, barriers. Dealer appointment rescheduled for Monday 24Jan2022. No inspections to date. No warnings- the first time I thought I may have caused it by accidentally touching the accelerator, but now I know that is not the case. First occurrence was in Dec 2021, exact date not known, happened in a parking lot.
- Northford, CT, USA
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The contact owns a 2019 Subaru Outback. The contact stated that while driving at a slow rate of speed and parking the vehicle suddenly experienced unintended acceleration causing the driver to lose control and crash into a brick wall. During the incident, the brake pedal was pressed but the vehicle did not stop. The driver sustained a left shoulder injury. A police report was taken at the scene. The vehicle was not yet towed. A police report was taken at the scene. The cause of the failure was not determined. The contact indicated that previously the vehicle had experienced unintended acceleration problems while driving at highway speeds with and without cruise control activated. In addition on several occasions, the collision avoidance system had erroneously activated while driving at highway speeds. The vehicle was taken to the local dealer who was unable to duplicate the failures and no service was performed. The manufacturer was notified of the failures. The failure mileage was 24,000.
Certain year models of Subaru vehicles suffer from -??sudden and unexpected acceleration-??. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
I experienced sudden and unintended acceleration as I sat outside my garage idling with my foot on the brake waiting for the garage door to open. My car accelerated forward through my garage door and into the garage. It swept aside a refrigerator, freezer and a 700 pound safe that was bolted to the concrete floor. It finally stopped upon pushing several things against one of the I beams that hold the steel building up. The car also tore out the I beam support the side of the garage door upon entering. The tires continued to rotate until I turned off the engine.
The contact owns a 2019 Subaru Outback. The contact stated while parallel parking, the vehicle accelerated without warning and crashed into a power pole. The contact placed the vehicle in drive and the vehicle lurged forward while the brake pedal was depressed. A police report was filed. There was no reported injuries, fire, or air bag deployment. The vehicle was taken to the contact's residence. The contact mentioned the side panel, bumper and lights were damaged. The insurance company was informed about the failure. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 12,000.
Stop at a light some times when the green light come on an the vehicle in front move the vehicle accelerate and not only at red lights some times when following vehicles my vehicle slow down and when the other vehicle move my accelerate by himself
As I was reversing out of my driveway riding the brake the car accelerated full throttle and wouldn't stop. The result was I hit a tree. I am thankful it was not a pedestrian or another person.
The contact owns a 2019 Subaru Outback. The contact stated that while stopped with the vehicle in drive and idling, the RPM's revved up and the vehicle independently accelerated forward. Open road Subaru (2685 us-22, union, NJ 07083, (908) 686-6160) was contacted and were unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,000. VIN was not available.
On several occasions the vehicle when the car was in motion (city driving) it accelerated when my foot was off the gas pedal and was on the brake pedal. It was a shock but I continued applying pressure on the brake pedal and the acceleration would stop. It happened 3 of 4 times during the initial 5 months of owning the car. Bought this car new approximately 8 months ago on 8/29/19. I called dealer and they said they had not heard about this happening with other Outbacks and I would have to leave the car with them to see if they could get it to do the same. It hasn't done this in a couple of months so I am not sure what to do. I thought I would bring it up again when I take it in for the 1st oil change.
There was always issue with the brakes, not able to control the speed when needed. Spoke with the service agents and they mentioned everything is good. But I had experienced the speed issue in several occasions.
I believe the problem is with the eyesight driver assist if this is associated with the cruise control. I have the car set at 3 car lengths & use cruise always. On the highway when cruise is set to 70 - with or without following another car - I will look down and I find myself going 85 miles an hour. This happens every time I drive on the highway. Other problem is the safety feature of staying in one's lane. I have never had to hold onto a steering wheel to keep control over the vehicle like I do now. It over-corrects and I have actually been thrown into another lane. This is most dangerous on the highway. I have had this problem since getting the car and have reported it and have been blown off by Subaru dealership where I bought the car as well as a local Subaru repair shop
The windshield of my 2019 Subaru Outback spontaneously cracked. I was driving down a highway at about 50 mph, with no one in front of me or coming the other way. The windshield was not hit by road debris or anything of the sort. There was just a loud "pop". the eyesight functionality is now inconsistent as the crack extended from 6 inches to across the whole windshield in a few hours. The temperature was not below freezing and was about 45-50 degrees. The costs to replace a windshield like this are exorbitant because of all of the "safety" features and re-calibrating involved. I brought the problem to the attention of my local Subaru dealer and was told it is not covered under warranty. I inquired about known defects with the windshield and was told there are no defects with the windshields in the Subaru Outback 2019.
A couple days ago when I was driving on a back road and using cruise @35mph, the car for no reason suddenly started breaking as if to avoid a collision. Nothing was in front of me, not even an oncoming car at a distance. No one was behind me. My response was to manually apply the brake and that kicked out cruise. I haven't had it happen again. Is that something that can happen when using cruise at low speeds? if it were to happen at highway speeds, it could be quite dangerous...
The contact owns a 2019 Subaru Outback. While the contact was exiting a car wash, the vehicle suddenly accelerated and drove over a curb. The front driver's side wheel was flattened and the vehicle stopped after the contact turned to avoid crashing into a wall. The vehicle was towed to an independent mechanic to be repaired after the claim becomes approved by the insurance company. The contact spoke with Subaru of kings automall (9536 kings automall rd, cincinnati, oh 45249, (513) 583-9300) and was informed to have the tire repaired by an independent mechanic. Afterwards, the dealer would have the vehicle towed to them for diagnostic testing. The manufacturer was contacted and referred the contact back to the dealer. The failure mileage was 4,300.
Slowly pulling straight into parking spot at grocery store. Applied brake when car suddenly accelerated. I was able to control steering, but brakes would not work. Steered car into empty parking spot in front of me then turned hard right to avoid hitting parked cars in row across. Subaru hit a pick up truck that was reversing out of a diagonal parking spot. The car didn't stop upon impact, instead both right side wheels climbed up the side of truck at an angle. Air bags didn't deploy on impact. This was a very dangerous situation. The acceleration was uncontrollable and I am afraid to drive the car.
Recently purchased 2019 Subaru from a similar 2017. Cruise control speed settings have changed which now require you to take your eyes off the road to watch for speed settings to change. On the 2017 and all other vehicles I have owned, to increase your speed setting by one mph, you push once and release. To increase by 5 mph, push and hold until it senses the increase. Now.... a quick push of the button results in a 5 mph increase while you have to hold the button and watch the dashboard indicator as it slowly increases your setting 1 mph at a time. This is dangerous since your eyes are no longer on the road but on the dash area. Everything else I own, thermostats, keyboards, tv remotes....all move up or down one degreee or channel at a time unless you hold the key press longer, then you get a faster repeat. I feel that taking my eyes off the road to watch my speed selection change is akin to texting. Downright dangerous. The dealer from whom I purchased the new vehicle responds by saying.... "things change, get used to it". I find this situatiion unacceptable!
A D V E R T I S E M E N T S
- Seabeck, WA, USA