This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
3rd battery in 2019 Outback. Park car and next day battery is dead. And fully dead. Does not even want to take a charge at times-??. 39000 on vehicle. Dealer could not find anything. Coincidently the passenger front window quits working also. There is no warning to this just next day vehicle will not start. All work is done at the Mandan nd Subaru dealership.
2019 Subaru outback many issues bought the car for safety for my newborn child in 2019. Has had multiple issues windshield keeps cracking. The steering column manual lever keeps collapsing causing unreliable steering and safety issues could possibly cause injury/death due to accident. The other major issue is there is now a head gasket leak in a car that only has 55,000 miles it's under on the miles for warranty but 3 months over for time. Try to work with the dealership and Subaru America to no resolve of the issue they offered a minor discount they should be covering the whole thing I have owned many cars brand new going over 100,000 miles plus with no such issue of a head gasket. I am a disabled Marine corps military veteran and the cooperation from Subaru as supposedly number one safest vehicle was not what I expected. If Subaru doesn't fix this it will be my last Subaru ever and this was my first not a great impression by any means.
2019 Subaru outback with 55,000 miles has a head gasket leaking 3 months over the warranty. But within the mileage. Also the steering column manual lever adjustment collapses intermittently causing severe safety issues and/or an accident.
I have 2019 Outback Subaru. I just paid 5k to get the cam carrier fixed in November, now i am being told my motor is going out and i have to get additional work done to the cam carrier. I got my car in October of 2019 with 3/miles, my car has a little of 91k miles. Why do i have to come out my pocket almost 10k with this car being a 2019. I am very angry, beyond words. Subaru is coating people alot of money. I would never tell anyone took get a Subaru.
Ignition and battery failure - unable to unlock certain parts of the car, all electrical is dead This is the second incidence in 6 months. Not weather dependent. One incidence in June and another in January. Entered car, pressed ignition button, no ignition, the icons all lit up in red on the indicator dash. Previously AAA indicated that the battery was totally dead, no amps, appeared to be an electrical problem and not strictly a battery problem according to AAA. At dealership they performed a "drain test." They told me that is all they could do. Customer Service gave me a battery for "free." I don't know if it was a used battery or a new one. This time I will pay for the battery to make sure it is new. No words of why this occurred to my car were stated. They just pushed the repair invoice towards me with the keys and said I was ready to go. This time when I called they told me they could only do the "drain" test again. I knew I had to investigate since they were not helping me find the source of the problem. This could be a major problem if one was locked in the car and the electrical failed. Worse yet if a fire occurred and one could not get out, death could occur. When I left the car after the ignition did not work, the ignition light on the ignition button stayed on. (lit up in red) Please help me out with this. The auto is a Touring Outback - year 2019.
- Merrimac, MA, USA
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2019 Subaru Outback. Consumer writes in regard to unintended acceleration. The consumer feels she should not have to bear the cost of the repairs and feels unsafe in the vehicle.
Purchased a low mileage, 2019 Subaru Outback Limited, had 16,407 miles on vehicle, had accident damage reported by CARFAX. At 27,383 miles an oil leak in valve cover gasket was discovered, Subaru fixed leak under warranty, engine removed. Upon driving the vehicle home following repairs, the car lunged forward through the garage door, into the garage, and damaged vehicle and garage interior as I approached the garage. Sudden acceleration occurred. Vehicle taken on flag bed to Subaru shop for repairs and investigation of incident by Subaru of America. Insurance company provided damage/repair estimate.
The contact owns a 2019 Subaru Outback. The contact stated that the vehicle failed to start. The key fobs were inoperable. The battery warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that there was a low charge and the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 3,000.
The vehicle has developed an exhaust leak which allows exhaust to enter the cabin of the vehicle especially at lower speeds and when stopped. There is a crack which develops in the exhaust manifold which causes this issue. This is a known problem and there have been recalls in the past with this exact same issue for Subarus with the same engines. This poses a safety issue given the exposure to Carbon Monoxide.
The contact owns a 2019 Subaru Outback. The contact stated the low lever oil warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, and he stated that the oil was low in the engine and more oil was added to the engine. The contact stated that in less than 5,000 miles the vehicle had burned all the oil in the engine. The vehicle was taken to the dealer but was not able to get a diagnosis on the vehicle. The manufacturer was not contacted. The failure mileage was 30,578.
Frequently while stopped at traffic light, fast food pickup line, or intersection engine begins rapid unintended acceleration with RPM racing as high as 8K. The brake pedal is firmly pressed yet the car attempts to lunge forward. The only way to stop the acceleration and return the car to normal idle is to place the car in park while the engine is racing. Placing the car in neutral does not stop the acceleration. I stop well behind vehicles ahead of me, but on one occasion nearly rear-ended a Porche! Dealer cannot reproduce problem since it is only intermittent. I keep a log of incidents with time, driving circumstances, and other data. No warning lights appear and no accidents have yet happened. I have reported problem several times to dealer with no resolution.
Certain year models of Subaru vehicles suffer from -??sudden and unexpected acceleration-??. We know since it has happened to us and, research shows, many, many other people. Waiting for the automatic garage door to open, the vehicle experienced the sudden and uncontrollable acceleration. This resulted in extensive damage to the vehicle, garage and contents in the garage. What will Subaru do when this happens at a crosswalk?
Car battery has failed no less than three times. Upon failure, car is completely inoperable. Used Subaru roadside assistance to jump the car. The battery has drained on more than one occasion. No inspections. No warnings or prior symptoms before the dead battery. Available for inspection upon request.
The contact owned a 2019 Subaru Outback. The contact stated while driving 55 mph, when another vehicle rear ended his vehicle and the engine seized. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated his wife (seated at the front passenger seat) sustained 2 fractured ribs, 2 fractured vibrates and had surgery on her both lungs. A police report was filed. The vehicle was not drivable. The insurance deemed the vehicle a total loss. The vehicle was towed to tow lot. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 9,000.
We had an oncology appointment, parked as normal. After the visit about 90 minutes later, we attempt to drive home and the car wouldn't start, horn won't blow and we're presently awaiting a jump from aaa. The car was undriveable as no systems worked without the battery.
Vehicle will not start on numerous occasions. We replaced the battery, but problem continues. Several attempts to get problem corrected by dealership service department have failed. Problem has occurred for more that 5 months now.
A D V E R T I S E M E N T S
- Bismarck, ND, USA