This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After 1.5 year ownership of new 2019 Subaru Outback, now has 17,000 miles, battery died. Car started fine in the morning, drove to restaurant for breakfast, came out after eating, car didn't start. Called Subaru for jump start. The following day, took car to Subaru dealer; battery tested normal.
The contact owns a 2019 Subaru Outback. The contact stated that while driving 75 mph, the headlights failed to illuminate. The instrument panel also became inoperable. The contact pulled off the interstate and coasted to the side of the roadway to inspect the vehicle. The vehicle was restarted however, only running lights illuminated. The vehicle was turned off and restarted a second time. The contact stated that the high-beam and rear taillights illuminated however, the low-beams failed to operate as designed. The contact drove the vehicle to her residence with the high-beam headlight activated. The contact stated that after arriving to her residence, the vehicle was turned off and restarted and all the lights started working as designed. The vehicle was not taken to be diagnosed. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was 27,275.
The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked in the driveway, the battery drained, causing the electrical system to become inoperable. The contact stated that the failure recurred eight times. Roadside assistance was called out to jump start the vehicle. The contact stated that it was impossible to enter the vehicle when the battery was drained. The manufacturer was notified of the failure each time. Grand junction Subaru (651 market St, grand junction, co 81505, 970-208-0110) was contacted and informed of the failure. The contact was informed that the VIN was not under recall. The battery was replaced several times. The manufacturer was made aware of the failure however, no further assistance was provided. The failure mileage was approximately 2,013.
Dead battery problem. Having the battery go dead in a parking lot, had to have it jump started to get home.had the battery replaced after a few more cases of slow starting, battery was replace by dealer. Had to jump start the new battery in garage two more time in the part week. Had to buy a battery starter box to carry in the car to be sure I can get home if I drive this car.
- Normandy Park, WA, USA
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The battery died without warning on September 17. The car was jumped and brought to dealer. Dealer said tested battery and found to be 477 cca. Did not replace battery. Then on October 16th the battery died again. This time corrosion and leak found on positive part of battery. Took to the same dealer, told battery was indeed bad and replaced battery. There is no warning of low voltage in battery.
Second time battery was drained. Alternator is ok. It is driven every week including highway miles. Dealership says there are no issues with the car. It had been parked in driveway 1 1/2 days. Previously had a problem with radio changing volume by it self and horn honking without touching the center of driving wheel.
The car had only 6817 miles on it when we bought it about three weeks ago. The car ran fine when it was delivered, but today, after finally registering and receiving the NY plates (delayed by covid-19), we tried to start it and nothing happened. Checking the battery with my voltmeter indicated only 4 volts remaining. This is after just sitting in our driveway for the past three weeks not using the car at all. Either the battery is faulty or something in the electrical system is slowly draining the battery.
The contact owns a 2019 Subaru Outback. The contact stated that the battery was replaced five times since the vehicle was purchased in November 2019. The vehicle failed to start when parked for an extended period. The contact was unable to unlock the vehicle or access the battery to recharge the battery. The vehicle was taken to austin Subaru (8100 burnet road, austin, tx 78757, (512) 220-0930) and the battery and body control module was replaced. The failure recurred after the vehicle was taken home and parked. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was provided a loaner. The failure mileage was 3,500.
I bought the car in July 2019 the touring model in may the car was dead a tow company came got it started. The next day dead again this time it was towed to the dealer. I'd heard from the tow guy a class action suit about the battery. Now September 25 all backed to go for a weekend event with dog, dead. We unpacked loaded a different car. Subaru is saying they no nothing about it and it's probably my driving habits. They assume I don't drive much it's now got 17K on it. I'm going to be traveling all over with my dog to some areas that are remote. Everyone is learning of the issue an now I can't sell it in good faith and it's worthless to trade. Each time it's died it's been in the garage.
The battery continually dies on this vehicle. The first time it was just a few weeks after we purchased it, brand new. We've owned the car for about a year (and it only has around 6,000 miles) and the battery has died 4 to 5 times. Most times we can jump it or the dealership does. This time the battery is dead and cannot be jumped. The dealer refuses to look into this issue further, other than by recharging the battery. We're hoping to get it replaced this time.
While camping in a semi-remote location, our battery died, requiring a lengthy process to get a jump start. The only draw on the battery had been moderate use of the ljftgate the evening before. Additional expenses involved a hotel stay and purchase of a jump battery for peace of mind for the rest of our trip. We did have to use the jump battery during the next couple days to be able to start the car in the morning.
The vehicle will not start it was parked overnight in my garage and was not driven for past 48 hours. 2nd tme this has happened. Dealership says could not detect any problem first time I brought it in to them. The lights on the car do not work either. Nothing works on car today. Car has 13, 000 miles on it and it is a 2019 Outback. Vehicle is stationary parked in my garage.
I I have a 2019 Subaru Outback limited with approximately 16,700 miles on it. Purchased in 11/2018. When I go and lower the passenger window, putting it back up on the one touch auto function it will go to the top and then back down halfway. The passenger side window switch becomes inoperative. I have to raise it on the driver's side switch slowly to get the window closed again. This appears to happen after the car is running for 30 minutes or more and hot out. This has happened on several occasions now. I have an appointment for next week at the Subaru dealer to look at it.
Car battery died approximately 7 months after receipt of the vehicle. No cause or drain was identified. Car battery was replaced. Then, same thing happened with no apparent cause of battery drain approximately 8 months after the car battery was replaced. Concerned that some electrical issue is causing unexpected battery drain affecting the battery's life and that this is recurring and undiagnosed.
With 8400 miles and 13 months old battery had to be replaced. 6 days later the car battery was dead and needed jump start. Took it to dealer next day and they could find no problem or reason why this happened. No explanation. Both times vehicle was parked. Second time this happened I had started the car just 20 minutes prior to battery being completely dead.
We started having battery issues in April 2020. I use the Outback for work Monday through Friday, and I began to notice a weak battery after the weekend. I let it sit for three days, and when I tried to start it, it was dead. I put a charger on the battery, started right up the next day. I took it to work and later that day, ate lunch in the car. After listening to the radio for about 30 minutes, I started the car to run the ac. It had trouble starting, but I managed to start it and let it run for about 15 minutes. It was still a little sluggish starting after work, so I left it home and took a different car the next day. After taking a different vehicle to work, I tried to start it again, and again it was dead. Subaru roadside assistance would only pay for a tow for a certain number of miles to the dealership; it would have cost me over $100 to tow it back to the dealer. I put a new battery on it in may, and so far have not had anymore issues with it starting.
A D V E R T I S E M E N T S
- Redmond, OR, USA