7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,239 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Subaru Outback accessories - exterior problems

accessories - exterior problem

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2019 Subaru Outback Owner Comments (Page 8 of 17)

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problem #181

Nov 232020

Outback

  • 23,375 miles

A D V E R T I S E M E N T S

The day I drove the car off the lot, I noticed a chip on the windshield right in the line of view that I did not see during the test drive. I took it to get repaired by a reputable company and they noticed 4 seperate chips. They performed the recommended repairs and replaced my windshield wipers. When the weather became cold in houston, I noticed a new chip that had a crack form down the upper right quadrant on the windshield. I thought someone had physically damaged the car, but upon examination there was no evidence of such a thing having happened.

- Houston, TX, USA

problem #180

Dec 092020

Outback

  • 34,000 miles
On the morning of December 9th, 2020 I was driving to work on the freeway and was on an interchange from one freeway to another when I suddenly heard a 'crack'. as I arrived to work a few minutes later I noticed that my windshield now had a large crack in it. I looked for a point of impact thinking a projectile might have hit it but I did not find one. At that point I remembered that I was the only one on the interchange at the time and that there was no car in front of me to send any projectiles flying back. I believe this is due to a faulty windshield as there was no other cause for the crack. Additionally, engine feels like it sputters or as if transmission does not change gears causing a delay in pick up and potentially dangerous lack of acceleration.

- Downey, CA, USA

problem #179

Dec 082020

Outback

  • 30,500 miles
Windshield spontaneously cracked all the way across while driving on the interstate.

- Plainfield, IN, USA

problem #178

May 102020

Outback

  • miles

A D V E R T I S E M E N T S

Windshield broke while parked. Resulting in a $1000 cost to replace and recalibrate safety cameras. Car was stationary, parked in my garage. Car never struck by stones or other debris. Windshield was less than 12 months old. Crack started from the outside molding across the windshield.

- Rochester, MI, USA

problem #177

Oct 152020

Outback

  • 22,000 miles
Front windshield cracked spontaneously while car was parked and not in motion. Spider cracks radiate out from under the rearview mirror assembly. No evidence of any damage from external source (I.e. flying debris).

- Astoria, OR, USA

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problem #176

Mar 172020

Outback

  • 6,000 miles
Passenger side window stopped working and the windshield had cracked for no reason and I had to replace it.

- Redmond, OR, USA

problem #175

Oct 262020

Outback

  • 26,000 miles

A D V E R T I S E M E N T S

The windshield cracked on the passenger side with no explanation or impact leaving an 8" long crack and nothing hit the windshield to cause this to happen.

- Longview, WA, USA

problem #174

Oct 122020

Outback

  • 15,000 miles
I have had to replace 2 windshields in 6 mos. I have never experienced this many damaged windshields. The offending incidents both took place on the highway.

- Sacramento, CA, USA

problem #173

Sep 272020

Outback

  • miles
When stopped at an intersection on 9/27/2020, the windshield spontaneously cracked. Neither my wife nor I saw anything physically strike the glass.

- Tucson, AZ, USA

problem #172

Sep 032020

Outback

  • 5,500 miles
The contact owns a 2019 Subaru Outback. The contact stated while driving 45 mph, a pebble hit the front windshield and cracked about 10 inches of the passenger side glass. The contact felt that the material of the windshield was not safe. The contact called an independent mechanic who provided a quote for glass repair. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 5,500.

- Chicago, IL, USA

problem #171

Feb 152020

Outback

  • 15 miles

A D V E R T I S E M E N T S

I purchased my 2019 Subaru Outback on November 23, 2019. On February 15, 2020 on a cold winter morning I was driviing to work and turned on the defrost to high and the windshield just cracked. Currently, the crack has traveled from end to end on the windshield. The cost to replace it is around $ 800. I feel that Subaru needs to take responsibility because this issue is occurring way too often. It seems that the windshields are too thin. My vehicle is equipped with the eyesight system.

- Cundiyo, NM, USA

problem #170

Sep 252020

Outback

  • 10,000 miles
Windshield on 2019 Subaru Outback with approximately 10000 miles cracked with crack extending into the field of vision. While driving on a local highway, the windshield was apparently hit by a small stone in the lower left corner of the windshield below the wiper causing a very small chip that could only be felt with a fingernail. The vehicle was parked and upon returning, a crack had spread downward to the edge of the windshield and up and to the left across the field of vision. Upon investigating, we found many reports of recent models of Subaru SUV's experiencing windshield cracking, particularly in this area of the windshield with either a very minor impact or even no impact. A Subaru tsb was issued in 2015/2016 covering this problem but it appears the issue has not been fixed in model years from 2017 to 2019.

- Arlington Heights, IL, USA

problem #169

Sep 192020

Outback

  • 25,000 miles
Windshield seemed to spontaneously crack while driving on a residential street at less than 20 mph. I heard a pop, though I did not see anything hit the windshield, and a crack about 22 inches long immediately appeared on the left side of windshield. The crack is about halfway up, and starting on the left edge. Upon inspection there is a very tiny chip, about the size of a poppy seed, near the edge of the windshield, but no other evidence of the windshield being hit with a rock or other object.

- Berkeley, CA, USA

problem #168

Sep 022020

Outback

  • 17,000 miles
Windshield cracked too easily (on road) for a vehicle marketed for "offroads". no covered under warranty. Seems to be a common issues for the vehicle. No recalls or acknowledgement from Subaru usa.

- Montville, NJ, USA

problem #167

Aug 012020

Outback

  • 20,000 miles
The front windshield spontaneously developed a large crack, necessitating a replacement of the front windshield. The problem was first noticed when the vehicle was in motion on the highway, but since the crack was on the lower part of the windshield, it is possible that the crack occurred when the car was stationary and it just wasn't noticed until the car was in motion.

- Gilbert, AZ, USA

problem #166

Mar 082019

Outback

  • 4,000 miles
Windshield spontaneously cracked. Mid way up on the passenger side, just like half the Outback's I see on the road. 2014 and forward model years pitched the windshields at a lower angle, making the windshield opening in the body larger and more susceptible to flex when the frame racks going over bumps. (maybe the sealant is too rigid.)

- Olivette, MO, USA

problem #165

Sep 012020

Outback

  • 20,000 miles
The car was purchased certified pre owned with less than 20000 miles. After I got my first car wash noticed thousands of pit in the window. They had it super covered with a compound the wash took off. Now for no reason a huge crake went through the windshield! warranty of course won't cover it. Wham!!! $$1000 repair! I have had car less then three months.

- Elk Grove, CA, USA

problem #164

Aug 212020

Outback

  • 2,510 miles
The contact owns a 2019 Subaru Outback. The contact stated that while driving at 40 mph, the lower passenger side of the windshield began to crank without any impact. The contact continued to drive to his residence. The contact called local dealer royal moore Subaru located at 1326 SE enterprise cir, hillsboro, or 97123, (503) 640-5660, and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of failure. The failure mileage was 2,510.

- Seaside, OR, USA

problem #163

Aug 142020

Outback

  • 20,000 miles
I had my windshield replaced in March 2019. Got a rock chip in the replaced windshield fixed under the warranty program through Subaru. Three days later I come out and the fixed chip spread a foot across my windshield and is rapidly growing. Subaru is not taking ownership of weak/faulty glass and the frame that the windshield is installed into. I have had two other vehicles for over ten years that never had a cracked windshield, let alone a rock chip that violently spreads. I did not purchase a new vehicle to spend $1000+ on a replacement every year.

- Shoreline, WA, USA

problem #162

Aug 162020

Outback

  • 17,900 miles
Cracked windshield starting at the driver's side edge and continuing over 50% of the windshield horizontally. Vehicle was parked in the driveway during this time.

- Sandy, OR, USA

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