This vehicle has a malfunctioning Infotainment system that causes it to continuously select menu options while driving. It is a safety issue as it is very distracting, and the entire unit is unable to be used even when parked. The Subaru dealership in Huntington Beach and Santa Ana CA informed me that it is a manufacturing issue, an I am on a waitlist for the part. It is worth flagging here because of the safety issue.

- Costa Mesa, CA, USA

Starlink Infotainment system, moves between sound system functions on its own, like you have touched the touchscreen repeatedly. Sirius Radio will no longer stay attached to a station and play. Reset failed to correct.

- Cooper City, FL, USA

The touchscreen on the Starlink head unit is delaminated and there is a -??ghost touch-?? whenever the screen is on. You can visibly see bubbles under the screen. While I was driving my kids to daycare the other day, the navigation system activated and said that -??you cannot change the volume at this time-?? repeatedly for no reason. It also changes driving directions mid-trip. It-??s very distracting while driving and makes the car information system and radio unusable. My dealer said that this is a known problem and that they would fix it; however, the part is back for months. They said they could not turn the screen off without disabling other safety features such as the back-up camera.

- San Jose, CA, USA

The head unit touch screen is delaminating making it difficult to see the backup camera view while backing the vehicle up. The unit is also constantly switching through radio stations and makes phone calls when I have my phone hooked up to the vehicle to charge it. I cannot turn the unit off. This is vary distracting while I drive. It is unsafe to drive while while the unit in use, due to the constant radio and screen switching as well as the delaminated screen causing visibility issues while trying to use the backup camera.

- Las Cruces, NM, USA

The battery has drained twice in the time that I have owned this vehicle. Once I was able to recharge the battery by jumpstarting and letting it run. The second time it required a battery replacement. This was approximately 12 months after the first incident. The electrical system also has unpredictable quirks related to the window functions and lighting. I am uncertain to other resulting irregularities that may be occurring under the hood. Currently, my car is being serviced for a radiator fan and motor replacement for the cooling system. The estimate for repair is $1747 + tax. This is potentially related to the electrical quirks related to the battery irregularities.

- Fair Oaks Ranch, TX, USA

Car jerked back and suddenly accelerated without warning as driver had foot on brake and was slowly pulling into parking spot. Car hit wall of parking garage causing front end damage. Parking collision warning did not sound at any point. Car was going 1-2 MPH and was 5 feet from end of parking spot when incident occurred. Sudden acceleration when driver has foot on brake can cause injury to driver, passengers or others in the path of the car. No hazards in parking garage were present that could have caused accident, which was witnessed by driver's work colleague. No police report filed. Incident was reported to Subaru, which ran diagnostic and could not replicate issue. No warning messages were present prior to the incident. It appears there are 2 current class action lawsuits filed against Subaru reporting similar issues with 2018 Outback. I am unsure what component failed to cause this issue; car is available for inspection on request.

- Atlanta, GA, USA

Gas Gauge is not working correctly. This problem was supposedly fixed in a previous recall.

- Vestal , NY, USA

car battery dies if tailgate is opened for several minutes. Had to replace battery in January 2022 and still have issues with the battery.

- Patchogue, NY, USA

The Brake, ABS, and traction control (VDC) lights all came on a couple of weeks ago. I brought the vehicle into the Subaru dealership and they diagnosed a failed Vehicle Dynamics Control board as the problem. I've requested to receive the old VDC board. That there were brake issues was clearly indicated by the dash lights, so my safety risk was low. There seemed to be no impact to regular brake function and because we weren't driving on any ice/snow/rain slick roads I didn't encounter any issues with not having VDC working. Problem was confirmed by dealer and a replacement board is being requested. They're charging me for it since I'm outside the terrible 36,000 mile warranty that's become standard in our anti-consumer country. The replacement board will only carry a 12 month/12K mile warranty because, again, our federal government is worthless at protecting consumers.

- Minneapolis, MN, USA

Windshield chipped with small pebble on highway. Chip was approximately the size of a penny.

- Belvidere, IL, USA

Driving on residential road, heard a spontaneous pop and did not know what it was. By the end of the drive there was an approximately 2 foot long crack in the center of the windshield behind the rear view mirror. Crack started from top edge of the windshield, nothing had hit it, and proceeded to spread quickly. Due to the crack, the eyesight technology in the car stopped working. This has been settled with the 2015-2016 models that the windshield's were faulty, yet there is nothing for any further models despite the same issues continuing. Absolutely nothing that would have chipped or hurt the windshield prior to the pop and crack occurring had happened.

- Arlington, VA, USA

Gas gauge appears to be out of calibration. Not giving good / accurate readings. It's "50-50".

- Vestal , NY, USA

I was backing out of my driveway very slowly as usual. I checked the road both ways several times. A US mail truck evidently traveling at a high rate of speed came up behind me while I was looking in the opposite direction. The automatic braking did not kick in, the warning system didn't work. After the accident the green, yellow, red lines on the camera and the warning beeping stuff-all were not working for several weeks. All of the sudden, they started working. HISTORY-4 days after purchasing the vehicle we have had lane departure, driver assist problems. The passenger window does what it wants. The electric controls for the heat/ac go blank, or can't change settings. There seems to be a huge electrical issue. Every time we've taken the car in for service, the dealership just insults me that I can't drive and they can't find any problems. They seem to have an answer for everything yet the problems persist. Efforts to go thru Subaru are stalled waiting on their response. They were to look at the BLACK BOX during time of accident. We are still waiting. We are frustrated. I wish the dealership had taken the car back after we first bought it like we demanded. I'm terrified this car is going to cause an accident.

- N Chesterfield, VA, USA

The batteries cannot seem to hold a charge. We have called AAA several times, but the recharging doesn't last, and they say this is a problem with the Outback. In addition, the Subaru dealer has replaced the battery twice. It just failed again. This most recent battery fail stranded my 70 year old husband in another city. I have contacted the dealer again asking for service. There is no warning whatsoever that the battery has drained. This is not a safe situation. The date below is the most recent incident of a drained battery.

- Elk Grove, CA, USA

My windshield was cracked unreasonably with minor contact through routine snow removal with a snow brush. With routine wiping of the snow off of my windshield, the snow brush made minor contact with the windshield, and the bottom of the windshield cracked. The resulting crack is approximately 2-3 feet long at the bottom of the windshield. The crack partially impedes vision and may impair the functioning of the Eyesight safety system in the car. After online research, it appears that this is a problem present in the windshields of most Subaru 2017-2020 models. The contact was very minor as would be expected in any daily snow removal, and if this level of contact causes this level of damage to these windshields, that could cause many safety and visibility issues if a stray pebble were to strike the windshield of a moving vehicle.

- Midland , MI, USA

While beginning a left turn with arrow, the motor died and the vehicle stopped. I put the transmission in neutral and attempted to restart without sucsess. I then placed the transmission in park in the driving lane with moving traffic, attempted to restart, this attempt was sucessfull.iproceeded home without further trouble. The next day I looked on line and read of the fuel pump issue. The symptoms seemed the same as I had experienced. I then inquired at the Subaru dealership and gave them my VIN # and they informed me that our vehicle was not part of the recall.please help

- Yukon ,Ok, OK, USA

When I was idling in park, the car spontaneously accelerated at full throttle. Another incident occurred while braking the car started accelerating at full throttle, even though I was sitting still at a drive through. - it would not stop without turning off the ignition.

- Richland , PA, USA

Cracked windshield for no reason. Saw a current lawsuit that I wanted to add to my claim. Crack is at the bottom of the windshield

- Rosemead, CA, USA

We have had 4 windshields on this vehicle and now the current one that was just replaced last October ( 3 months ago) just broke too. If we have this replaced it will be the 5th windshield in 4 years. It is unsafe because visibility is reduced. This is a common problem with Subarus, as evidenced by the many online discussions regarding the faulty windshields. Subaru did lose a lawsuit for 2015-2016 windshields but the newer models have not been included as yet.

- Canton, GA, USA

Battery kept dieing the first time car was only 2 weeks oldit died at least 10 times since also if tailgate is left open car battery is dead after 5 minutes

- Blasdell, NY, USA