Screen went blank while on a day trip. Brought the car to the dealership where they attempted a software update which failed. Entire unit had to be replaced. Was told it was a "known" problem. It took SIX WEEKS for the replacement. In the meantime, I had no navigation, no radio, no Apple Play, no rear back up camera and in that period took a 1,000 road trip which had been previously planned.
This was the third time that the 8 inch infoentertainment screen went black/blank and when that happens you lose you accessories. Problem was corrected with a software update and resetting fuses.
- David E.,
Milford, US
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A D V E R T I S E M E N T S
Screen went blank while on a day trip. Brought the car to the dealership where they attempted a software update which failed. Entire unit had to be replaced. Was told it was a "known" problem. It took SIX WEEKS for the replacement. In the meantime, I had no navigation, no radio, no Apple Play, no rear back up camera and in that period took a 1,000 road trip which had been previously planned.
- Jennifer M., Tucson, AZ, US