This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving home from getting dinner on a side road near home (40mph zone), no other cars on the road, nothing hit the windshield, and it started to crack from the bottom middle of the windshield. There were no chips, the car was only 6mo old. No drastic temperature changes or anything. Believe what all the other people are saying. I have never seen glass crack out of nowhere like this. I really hope the class action lawsuits stick as there is clearly an underlying issue.
Two separate instances of a crack have formed while driving in normal conditions without a notable incident connected to the cracks. The initial cracks were noticed while driving on the highway.
Like many others, my windshield started cracking in 2 separate places. One long crack from just above the wiper blade spanning 18 inches, and another one that starts from midway up on the passenger side about 2 feet long that almost links up with the other one. Windshield was not struck and just occurred while in my driveway and garage in Florida.
Normal driving 45 mph highway and without reason the windshield started to crack about one inch then kept getting longer about 20 minutes later the crack was about 8 inches long.
I have been suffering from repeated windshield cracks, in a variety of road conditions, with this vehicle. Between my own car, and loaner vehicles of the same year/model, I have had 5 windshields crack in less than 30,000 miles. Most instances I did not see any debris impact the vehicle. On one occasion I was travelling under 10 mph, with no other vehicles on the street, which resulted in the largest 'bullseye' I've experienced, nearly 3" across. I did not see any object impact the car, and even stopped to inspect the road for debris that I did not find. My current vehicle has three distinctly separate cracked sections that occurred on separate occasions. One one instance, the nearest vehicle was almost 1/4 mile ahead of me as we were both travelling straight at about 65mph. The latest was while on an interstate entrance ramp, with light traffic, and under 50mph at the time of the crack. I did not see anything impact the vehicle.
- Sioux Falls, SD, USA
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Windshield cracked drivers side very low. It does not impede vision driving and I have not had it replaced. I don't know when it happened. I was driving my Outback. I stopped for an errand and came out and noticed the windshield was cracked. I had used my defrost on the trip as the windshield was fogging. Please note that I had the same thing happen on my 2015 Outback too.
I believe a defect in the material or assembly caused my front windshield to crack. This crack was initially noted as I prepared to drive my car out of my garage and on to work, with a nearly imperceptible crack in the very lower left corner. The windshield cracked within months of purchase. The crack started in the lower left corner of the windshield, up against the very bottom of the a pillar. There was no pitting anywhere near the crack. It appeared to be caused by the metal frame for the windshield. The local Subaru dealer refused to even look at it. I paid the total cost for repair, $867.06, out-of-pocket.
The windshield cracked after starting defroster while still parked in the unheated garage. The vehicle was not in motion and there was no crack prior to starting the defroster.
1. defect in windshields or framing area. I've had 4 windshield crack in the bottom right and have replaced 3 so far since I bought it. Adding my name and car to the complaints saying the windshields in their Subaru vehicles are defective and are spontaneously cracking, and breaking, sometimes 'within weeks or a few months of purchase.' I usually notice upon returning to my car in the morning to leave for work or returning from being away from it all day. My car insurance has covered all but $100 of the bills over the span of 2 years, luckily. But my time is valuable. 2. radio/multimedia screen sometimes doesn't come on when I start the car and won't work until I turn the car off and back on later. 3. chincy material, seems to dent veeeery easily, does not live up to high standards and durability they rave about. I'm not sure what all has dinged my car but it is way more frequent than any other car I've owned. I usually notice walking up to it from being parked. Could be from driving down road though. 4. battery life is short. Car was not run for 5 days and battery was dead. Claims to be an outdoorsy car so why would it be set up to kill the battery so quickly? my dealership updated the software and gave me a bigger battery to help "fix" that issue.
My Subaru Outback 2018 windshield cracked again after just a few weeks into getting it previously replaced. The same thing happen as the previous time, a very small rock caused a huge crack to the windshield going at moderately slow speed entering the free way. Subaru replaced the first one free of charge because they knew an ongoing class action lawsuit was in place, but states that any further issues will be out of my pocket. The windshields that are being provided as replacements all have the same issues of cracking very easily.
The car was parked in an end space parking. When I returned the windshield was cracked on the passenger side. No marks, dings or dents are near or around the cracked windshield.
Over the last 6 months I have gotten 6 rock chips that have come from driving on ground roads at speed of no more than 40 mph some were from bugs or dirt clods. One chip has resulted in a break going up the middle of the window and will soon be in the eyesight system. The crack happened while sitting in a sheltered parking lot during a warm 75 degree day.
Car was sitting in driveway for one week. Drove my car, city street, turned on air conditioner, windshield started cracking out of nowhere, from middle of passenger side, the crack turned up halfway and stopped halfway through windshield. Nothing hit the window. Took it to the dealership and they said there was a point of impact. The dealer took a pushpin and pushed it into the windshield to show me. I argued that several people have had this same problem with this model and dealer said that it is not covered under my warranty. I argued that nothing hit my windshield and they said that something did.
Subaru Outback 2018, was parked in a garage, rarely driven for last two months. Came to the garage in the morning and found a long single-line curvy crack starting at the drive edge of the windshield and going horizontally for about half of the windshield.
2018 Subaru Outback windshield cracked while on highway. No apparent stone hit it. Replaced on 3/5/2019. Friend sent me a website where it was noted that multiple others Subaru owners experienced the same occurrence. It stated to file a complaint with you. I am unable to scan or upload repair paperwork but I have my receipt from the repair.
I noticed a small crack in the center of the windshield. I did not see or hear a rock or item hit the windshield, I only saw the result ' the crack. Each day the crack grew longer. Once it was approximately a foot long, I called to get it repaired.
Windshield cracks without any apparent impact. Starts from the edge of the windshield and crack expands inward. Replaced a couple months ago for same issue and already have 2 cracks in the new windshield.
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- Wyoming, MN, USA