This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Crack appeared in right side of windshield for no reason as Outback had been sitting parked the driveway for 5 days. It is about 6' long from left to right then turns right or downward about 3'.
My windshield just cracked. It was not hit by a rock or road debris, nor was involved in an accident/crash. The vehicle was in motion, cruising on a well-maintained road free of debris and potholes. There were no vehicles in front or around my vehicle. Speed was about 45 mph. This is a common problem with Subaru cars, and seems that there are out there initiatives for a lawsuit against Subaru.
Driving vehicle slowly over speed bump leaving air force base. Heard popping sound at windshield on passenger side. Day later had a large crack in windshield. Crack started under windshield wiper on passenger side. Subaru dealership advised windshield crack not under 3 year/36000 mile warranty.
For the second in time less than a year the windshield has cracked as a result of minor road debris. The first time Subaru covered the replacement under warranty. I have recently contacted them about this incident and I am awaiting a resolution. I am aware of the pending class action lawsuit against Subaru regarding defective windshield. And I can say from experience it is completely valid. I have never owned a vehicle with such a fragile windshield. It is defective and dangerous. Please contact if you need any additional information
While traveling at 70mph on a highway, a rock struck the upper right corner of the windshield from another SUV in the lane to the right of our vehicle. This was a replacement windshield installed by jack morris auto glass.
- Olive Branch, MS, USA
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2018 Subaru Outback has has a crack in windshield in Feb. And again in Sept. 2020 I contacted the dealer in boone, N.C. and was told they do not fix them there and would have to send it out for repair and they would need it for 3-4 days. I could not wait this long so took it to safelite glass in bristol, tn. I do not know how this happened and just noticed it one morning. About seven months later the same thing happened in almost the exact same spot. This seemed very unusual to me and I just saw that this has been an issue with 2017-2020 years. This cost me $500 for both repairs.
The windshield cracked and crack spread across line of sight. My car was only two months old. I drove my previous car on same route for 10 years without broken windshield
II was parked at a friends residence for about four hours. When I left and was still on his driveway I saw that my windshield had a crack in it from the bottom of the passenger side going up about a third of the windshield and continuing towards the drivers side about ten inches. There had been no impact with anything, the crack appeared on it's own.
Windshield cracked at the base of the passenger side. Crack occurred while parked after no (or no noticeable) impact. Crack expanded quickly over several days. Highly unusual.
January 27, 2020 I was driving about 45 mph on NJ hwy 29 to my son's home. Small rock hit windshield and made a small crack, less than 1 inch. I called insurance who would send a mobile repair truck to repair it onsite at my son's house. As I was driving, the crack getting bigger. By the time I arrived at my son's, 45 minutes later, the crack was more than 7 inches long and widening and growing horizontally and vertically. The crack so so big. The insurance rep said mobile glass repair could not repair it because it was so big. I had to bring it in for a windshield replacement and recalibration. I was told not to drive the car. Windshield was replaced on January 29, 2020 at safelite auto glass in East brunswick, NJ the total cost for windshield replacement and recalibration was $1,011.23.
Purchased Subaru in 2019 and not even two weeks after owning found the window had a crack starting from the bottom of the windshield going up and then the width of the windshield. I did not see or hear any items that would have cracked my windshield and was not driving when it cracked in my driveway.
My car was purchased in April of this year. Within the first few weeks a crack appeared on the top right of the windshield. A couple months later another crack appeared in the bottom middle of my windshield. Additionally, there is a small crack on the driver side middle of the windshield. None of these were caused by any objects that I observed hitting the windshield, but maybe a smaller rock hit the windshield at some point while driving down the highway.
My 2018 Subaru Outback windshield cracked after a few months of limited use. I did not hit anything, nor did anything hit the windshield. As of late, other cracks have started to form and grow across the windshield. They are so severe, that I must replace the entire glass as it will not pass inspection otherwise. I have heard other claims from Subaru owners and wish that the manufacturer would finally recall the faulty product and supply us with a quality product like they're supposed to do.
Windshield cracked across the lower half for no reason. I was just driving and it made a loud pop and cracked. This is the second time this has happened. I have replace the original window about a year ago and this one just cracked.
The contact owns a 2018 Subaru Outback. The contact stated that while driving approximately 50 mph a small pebble made contact with the front windshield causing the glass windshield to crack. Also, the front glass windshield had experienced several cracks previously. The cause of the failures were not determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 45,000.
A D V E R T I S E M E N T S
- Spokane, WA, USA