This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had two brand new Subaru Outbacks. My first was a 2015 and my second is a 2017 Outback. My 2015 had 4 broken windshields in less than 2 years. My 2017 has had 3 broken windshields in 3 years. All together I have had 7 broken windshields in 5 years. Some happen when the car is not in motion and some have happened when the car is in motion. All the breaks begin somewhere around the perimeter of the windshield (up to about 3-4" from the edge. I can't tell what is causing the cracks to happen because there is either no indication of anything striking the windshield or there is a tiny "flick" crack sound as if a speck of sand hit the windshield. I have reported this problem to you before when I owned the 2015 Outback. I see that there are now 2 class action suits pertaining to this. Hope this can be remedied.
Parked my leased 2017 Outback in my driveway last night with nothing overhead, no trees, etc. This morning there was a large crack in the windshield which began at the bottom of the glass on the passenger side and continued on for over 15 inches. Total mystery.
- Los Angeles, CA, USA
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- Brenham,, TX, USA