This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Subaru Outback. The contact stated that while attempting to start the vehicle, the vehicle would not start. The contact had the vehicle jump started. The contact replaced the battery, but the failure persisted. The vehicle was not diagnosed. The manufacturer was contacted and stated that there was no recall on the VIN for the failure. The failure mileage was 25,000.
The contact owns a 2017 Subaru Outback. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact was able to jump start the vehicle. The vehicle was taken to the dealer and the battery was replaced; however, the failure recurred several times. The manufacturer was contacted and stated that the contact would be notified of what the manufacturer was responsible to cover. The failure mileage was 70,000.
The contact owns a 2017 Subaru Outback. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was jump started. The contact had the battery replaced; however, the failure persisted. The vehicle was taken to the dealer to be diagnosed; however, the mechanic found not fault with the vehicle. The manufacturer was not contacted. The failure mileage was 40,000.
The contact owns a 2017 Subaru Outback. The contact stated that the battery drained without warning. Additionally, the liftgate would inadvertently open. The vehicle was taken to the local dealer where it was diagnosed and determined that a battery replacement was needed. An electronic update was completed. The battery had been replaced three times. The manufacturer was contacted but no further assistance was provided. The approximate failure mileage was 35,000.
The contact's friend owns a 2017 Subaru Outback. The contact stated that the battery failed to retain the charge. The vehicle was taken to the dealer, and the dealer replaced the battery. The dealer informed the contact that she needed to drive the vehicle more frequently to keep the battery charged. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
- San Diego, CA, USA
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The contact owns a 2017 Subaru Outback. The contact stated that the vehicle would not start. The contact stated that the battery in the vehicle had been replaced three times. The contact stated that two batteries were replaced in one week and the last battery was replaced a week ago. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer however, the contact had spoken to a local dealer who suggested that the battery be replaced. The battery was replaced however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.
A D V E R T I S E M E N T S
- Boulder, CO, USA