This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle is 5 years old. The first battery lasted 4 years. The second battery was dead in 10 months. Now we will try a third. In looking up other drivers comments, this is a known product problem. There is a technical bulletin out about this, but it doesn't do anything to fix the problem. There is also a know tire wearing problem. I have had to replace those, 3 times. I have 92000 miles. I have replaced them with Michelin twice. Good for 60,000. Lucky to get 30,000 on them. Twice now because of the battery, I have been stranded. This last time, I was at my vacation home, only one other person in the area. Luckily they had jumper cables, and jumped the car and followed me to the auto store. The first time I missed work, and had to wait till my husband came home to give my car a jump. Both times, the car was sitting overnight.
While driving on the leftist lane (four-lane in total) of a busy highway, I suddenly felt that my car lost balance and ran toward/along the guardrail in the middle of highway, which slowed my car in several seconds and saved my life. Later I found that my left front wheel was totally gone (not only the tire, but also the whole wheel system). See my photos taken on the scene. It was a clear day with great visibility and there were many cars on the highway. The road was dry, straight and smooth, with only guardrails in the middle of highway and no concrete dividends. There was nothing on the road that I can hit first before the wheel came off. The airbag was not on. I did nothing wrong (no citation and ticket). This is a brand new car I bought just 20 days ago. How could a brand new car lose one wheel while driving within 20 days of purchase? this might indicate a mechanical problem or a defect with the car. Of course, Subaru denied nothing wrong with the car. For a terrible accident like this, I could have been killed. A thorough investigation will help to save lives.
Bridgestone dueler H/P sport as 225/60R18 100H M&S D97wbz. These are very dangerous tires that came with brand new Subaru. Terrible ice/snow traction. Should be better quality on AWD car. Had to buy new michelins with 55 miles on car.
- Missoula, MT, USA
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- Pinckney, MI, USA