This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2016 Subaru OUTBACK has experienced 6 separate incidents where my vehicle battery was inexplicably drained, and hence the entire electrical system was shut down. I was unable to start it without an external boost in each occasion. Fortunately these incidents posed no safety threat to me or others as the car was parked at my home, or in a parking lot. Unfortunately, the problem has not been reproduced or confirmed by my Subaru Dealer, Gillman, in Schertz, TX although extensive diagnostics were performed on 2 occasions by Gillman. My OUTBACK has not been inspected by manufacturer, police, or insurance representatives. There were no warning lamps illuminated because of a total electrical failure, and no other symptoms of the problem prior to the 6 failures. The dates for the 5 incidents of total electrical failure are the following: (1) 6/18/2018 at 1240 Kahili Street, Kailua, HI. AAA replaced my original Subaru battery (I do not have original AAA receipt, but other documentation) (2) 10/13/2018 at 1240 Kahili Street, Kailua, HI. AAA replaced my battery. (3) 9/16/2019 at 306 FM 621, San Marcos, TX. AAA replaced my battery. (4) 7/27/2020 at 648 Sydney Circle, New Braunfels, TX. AAA replaced my battery. (5) 9/5/2020 at 648 Sydney Circle, New Braunfels, TX. AAA replaced by battery. (6) 10/7/2020 at 648 Sydney Circle, New Braunfels, TX. Gillman Subaru removed an aftermarket device for corrosion protection installed by SERVCO Subaru, Honolulu.
Complete draining of battery just sitting there for no reason... we see this is an enormous problem with Outbacks, and we have one with great problems leaving us stranded !
Purchased this vehicle 3/2019, started having problems with the battery dying in a few months, even having the hatch open during cleaning would drain the battery. We would jump it with another vehicle and the battery would drain in a few days whether we used the vehicle or not. I have been stranded alone in not a safe environment N more than one occasion. Took the battery in to be checked and they said it was fine. Purchased a battery tender and would leave it hooked up and then finally that no longer functioned. Had to purchase a new battery. We will see how long this one will last before the same thing happens. Since we live far out of town we rely on this car to be in tip top running order for any emergencies we may have. Not the case, sorry to say, but I really expected more from Subaru and rightfully so. They have earned an amazing reputation so surprised they know about the problem and won't fix it.
There is a glare on the info screen that makes it impossible to read most daylight times, needs to be recessed and/or hooded, the area below that says temp and time is plain unreadable -also very small. Have seen this problem on Subaru forum for years - seems time to address before someone has a crash with this vehicle they bought because it was so safe.
My car required 2 repairs 5 weeks apart of the wiring bundle controlling the fog lights and low oil level sensor due to a critter chewing the bundle while it was parked. I now have bounce laundry sheets stuffed around the engine compartment at the suggestion of the dealer; they see this often from cars out of the mountains.
A D V E R T I S E M E N T S
- New Braunfels, TX, USA