This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The touch screen that controls the system's radio/navigation is very glossy and while driving home, the sun hit it at an angle and blinded me. Was barely able to drive, had to place my hand over the 7" screen to reduce the bright sun glare which was impeding my visibility and made it very unsafe to drive the car. This needs to be recalled as it will cause accidents if drivers are blinded by the light that bounces back.
Windshield developed a crack with no noticeable impact from debris. First incident December 1, 2014, windshield replaced with identical model by carlex (minus the Subaru oem sticker). The replacement windshield has exhibited the same symptoms (developed a crack with no noticeable impact) on January 15, 2015. This seems like a safety issue for structural and visibility reasons. Both cracks began in the windshield wiper heater area.
This car has suffered from, as have many other 2015 Subaru Outbacks from excessive wind noise. The car has had 2 fixes so far and the problem persists.
Noticed an 18 inch crack in my 2015 Subaru Outback windshield starting at the top under the heating element two months ago. Was not hit by a rock and no impact spot found. Had the windshield replaced three weeks ago. While driving yesterday, heard a cracking sound and noticed a 12 inch crack appear in the lower left (again, starting where the heating element is and again, no rock sound or impact spot). My sister has the exact same car with a crack in the *exact* same spot that developed last week out of the blue (I have photos of both of our cracks for comparison). From doing research, it seems this is a common problem with Subaru windshields (www.subaruoutback.org has several forum threads detailing similar reports).
- Gilbert, AZ, USA
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This car has a screen in the dashboard that controls the stereo, phone, and other functions. It has a very reflective glassy finish. The screen is not surrounded by a hood of any sort and it is titled at about a 50-degree angle. On other occasions, I have noticed that this screen reflects a lot of sunlight, but it was more of an annoyance than anything. On this occasion, I was driving the car at about 1:30 in the afternoon, going East on a highway. The dashboard screen was reflecting the sun into my eyes so directly that it was painful. It was also distracting. The light was so bright and so consistent that I had to drive while holding my right hand in front of the screen to block the light. I had to drive that way for probably half an hour. I did not have any sort of "accident." However, I can foresee that under the wrong circumstances, this characteristic of the car could blind or distract a driver from seeing other traffic, traffic signals, etc. And cause an accident. It could also cause someone to keep one hand off the wheel and maybe cause an accident that way. It is my opinion that this characteristic of the car should be addressed.
There is a gloss finished plastic touch pad kind of cover that covers the entire navigation system. This is approximately 6"X8". it is not only the navigation system, but the radio, fuel information, etc. It is slanted as part of the front dashboard, and when the sun hits it, it bounces directly into the drivers eyes. This navigation system should have been recessed into the dash, or at a minimum, a matte finish instead of a glassy finish on the plastic. It is definitely a hazard to the driver, as it is blinding. If you are traveling on the highway, with the sun at an angle, the reflection of light in your eyes is as blinding as someone holding a flashlight steadily into your eyes. I have pictures that I took of the screen. It must be recalled soon, with either some type of replacement cover that is a matte finish, or an attachment that goes around the screen so it would appear recessed. I paid thousands extra for navigation, and not only is it blinding, but I cannot even see the navigation screen anyway. Before I cause an accident that injures myself or others, or someone else does, please consider recalling this. I would be happy to provide you with the photographs to show the reflection.
A D V E R T I S E M E N T S
- Berkeley Springs, WV, USA