CarComplaints.com Notes: The 2014 Outback is showing an early trend of problems with hesitation when accelerating.
The vast majority of owners experiencing this problem have reported that Subaru has not been able to find the cause of the engine hesitation, or fix the problem.
Especially because this is a potential safety defect, we are flagging the 2014 Outback as a model year to watch out for.
I have a top of the line 2014 Subaru Outback. I thought the car was in perfect shape. I have had it meticulously maintained and hit the 100k mile mark about 2 months ago. I had the 100k service done. In the middle of a ten hour trip I noticed the emergency brake come on (I was going 70 mph in the passing lane). The noise was unbelievable. I pulled to the side of the highway and the car was dead - brake light still on. After towing and spending the night in a tiny town in western PA I was told the transmission was gone. No Subaru dealers around! AAA had towed it to a little auto body shop in the middle of nowhere. I got on the phone and called Subaru dealers including mine in Charlottesville, VA - all 3 said between $7,000-$9,000 !!!
I rented a car and completed my trip. I've been emailing a person in the corporate office who says I'm over the warranty (by 2,500 miles). He also says there are gaps in the service . There are absolutely no gaps!! Not all of the servicing was done at the dealer. I'm so frustrated!! I'm paying for a rental car so I can go to work. The car is 5 hours away and is going to have a used transmission with more miles than the original installed in my car. Subaru will only install a new transmission - the price is prohibitive.
This is my 4th Subaru and I buy them because they last. Help! I expect them to last way longer than 100K miles. Who can I contact?
A D V E R T I S E M E N T S
I have a top of the line 2014 Subaru Outback. I thought the car was in perfect shape. I have had it meticulously maintained and hit the 100k mile mark about 2 months ago. I had the 100k service done. In the middle of a ten hour trip I noticed the emergency brake come on (I was going 70 mph in the passing lane). The noise was unbelievable. I pulled to the side of the highway and the car was dead - brake light still on. After towing and spending the night in a tiny town in western PA I was told the transmission was gone. No Subaru dealers around! AAA had towed it to a little auto body shop in the middle of nowhere. I got on the phone and called Subaru dealers including mine in Charlottesville, VA - all 3 said between $7,000-$9,000 !!!
I rented a car and completed my trip. I've been emailing a person in the corporate office who says I'm over the warranty (by 2,500 miles). He also says there are gaps in the service . There are absolutely no gaps!! Not all of the servicing was done at the dealer. I'm so frustrated!! I'm paying for a rental car so I can go to work. The car is 5 hours away and is going to have a used transmission with more miles than the original installed in my car. Subaru will only install a new transmission - the price is prohibitive.
This is my 4th Subaru and I buy them because they last. Help! I expect them to last way longer than 100K miles. Who can I contact?
- Mary T., Charlottesville, US