CarComplaints.com Notes: The 2014 Outback is showing an early trend of problems with hesitation when accelerating.
The vast majority of owners experiencing this problem have reported that Subaru has not been able to find the cause of the engine hesitation, or fix the problem.
Especially because this is a potential safety defect, we are flagging the 2014 Outback as a model year to watch out for.
I purchased a new Subaru-Outback V6 2014 new car in Serramonte Subaru Dealer on 3/20/14. Just a month, my rear trunk light was falling down. I was bringing my car to the same dealer. They order the new light and replaced it on 4/23/14. On 6/14/14, the same light was falling down again.
I went to the dealer and reported it to the service Adviser-John Ownby. He has an attitude on that day. My husband asked him, "what's going on, you still remember it, right?"he said "I don't remember". My husband asked, " You said, will order the new light and fixed it last time". John said "yes, that's the new light". So I asked him why he said, he didn't remember. He speaks loud, and keeps doing his paper work. I asked him," are you going to help me?" He said, "I don't wanna f*cking helping you guys." And then he left. No one in the service counter. I walk to ask the sales manager for help, his name is Erice, he asked another product specialist to help me finally. But it has been 10 days. I have not received any call from their office. I lost the help now. So disappointed!!
A D V E R T I S E M E N T S
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I purchased a new Subaru-Outback V6 2014 new car in Serramonte Subaru Dealer on 3/20/14. Just a month, my rear trunk light was falling down. I was bringing my car to the same dealer. They order the new light and replaced it on 4/23/14. On 6/14/14, the same light was falling down again.
I went to the dealer and reported it to the service Adviser-John Ownby. He has an attitude on that day. My husband asked him, "what's going on, you still remember it, right?"he said "I don't remember". My husband asked, " You said, will order the new light and fixed it last time". John said "yes, that's the new light". So I asked him why he said, he didn't remember. He speaks loud, and keeps doing his paper work. I asked him," are you going to help me?" He said, "I don't wanna f*cking helping you guys." And then he left. No one in the service counter. I walk to ask the sales manager for help, his name is Erice, he asked another product specialist to help me finally. But it has been 10 days. I have not received any call from their office. I lost the help now. So disappointed!!
- kzhang, Daly City, CA, US