This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Subaru Outback. The contact stated while driving at an undisclosed speed, the parking brake warning light illuminated. Additionally, the contact stated that several other unknown warning lights illuminated, and the vehicle lost motive power. The contact stated that the parking brake had seized. The parking brake was released, and the vehicle was restarted. The vehicle was taken to the dealer; however, the dealer declined to inspect the vehicle due to a title alert for a total loss report. In addition, the contact stated that he had owned the vehicle for eight years, and the vehicle had been serviced at the same dealer for routine service. The contact was informed of an unknown recall repair; however, the contact was informed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,500.
The contact owns a 2013 Subaru Outback. The contact stated that while parking the vehicle, the parking brake was applied, and the parking brake warning light was illuminated. The parking brake would not disengage when the contact attempted to drive the vehicle. The contact stated that the electric motor for the parking brake had failed. The contact crawled underneath the vehicle and rotated the electric motor 250 times as per the owner-??s manual instructions. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was informed that the VIN was not included in a recall and referred the contact to file a complaint with the NHTSA. The failure mileage was approximately 80,000.
The contact owns a 2013 Subaru Outback. While the vehicle was parked at a fuel station, the emergency brake failed to release and the eyesight collision warning failed to activate. The consumer stated parking accelerator brake failed and dealer repaired at no charge. The failure mileage was 66,600.
The contact owns a 2013 Subaru Outback. While driving various speeds, the brake, windshield wiper fluid, cruise control, and check engine warning indicators illuminated. The contact stated that the emergency brake engaged independently and the vehicle failed to drive. The contact stated that the failure also occurred on other occasions. The vehicle was taken to Subaru of orange park (located at 7023 blanding blvd, jacksonville, fl 32244, (855) 851-7200) where it was diagnosed and an unknown failure code was located. The vehicle was repaired, but the contact did not know the specifics. The contact believed there was an unknown sensor failure. The contact stated that the failure recurred. The contact planned to tow the vehicle to Subaru of orange park. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000.
The contact owns a 2013 Subaru Outback. The contact stated that the manufacturer failed to provide the part within a reasonable time frame for NHTSA campaign number: 18V626000 (parking brake). The contact had been waiting over three months for the part. The recall letter stated that the part was not available. Groove Subaru (5300 S broadway, englewood, co 80113, (720) 279-9409) and the manufacturer did not know when the part would be available. The contact was waiting on the manufacturer to determine a solution and provide the part. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Roselle, IL, USA