This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Subaru Outback. While driving at a low speed, the contact attempted to depress the brake pedal but his foot became wedged in between the accelerator and brake pedals. As a result, the contact crashed into the front of another vehicle and the air bags failed to deploy. The contact did not sustain any injuries. A police report was filed. The vehicle was not diagnosed, but was taken to an auto body repair center for repairs. The manufacturer was not notified of the failure. The failure mileage was 30,000.
Backup camera gets blocked completely by a large "connected to mobile phone" message box when in reverse after recently starting car. Can happen when you're half way in the road and should be fixed.
2013 Subaru Outback. Consumer writes in regards to poor quality made tie downs in cargo area of vehicle. The consumer stated when he took the vehicle for its 7500 mile service, he showed the service representative the broken tie down. The consumer stated it broke, when he tied his 50lb dog to it. The service representative stated they would not replace it, because it was not designed to handle the tremendous stress of a 50lb dog. After some discussion, the consumer should the representative where he could easily break the tie down with his hand. The consumer was informed the tie downs were only designed to hold a net put over groceries to keep them from sliding, certainly not for anything of substantial weight or stress.
- Southport, NC, USA
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- Upper Settle River , NJ, USA