This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Subaru Outback. The contact stated that while driving at an undisclosed speed, there was a clunking sound coming from the front of the vehicle. The contact stated that the vehicle was pulling to the right while driving. The vehicle was taken to an independent mechanic who diagnosed that the sub-frame had fractured due to severe rust. The subframe was replaced and the failure was remedied. The local dealer and manufacturer were notified of the failure. The failure mileage was 153,800.
Rear center brake light leaks every time it sprinkles and rains causing water to pour into the rear compartment of the vehicle as well as causing rust in the tailgate and other areas. Also causing moisture and mold in the car.
Driver's door will not open from the inside or outside during sub-freezing temperatures. Front passenger door and rear doors are not affected and operate as designed. The danger, of course, is not being able to exit the vehicle when safety requires an exit. Cycling the power locks does not correct the problem. Have not tried the back-up metal key that fits the exterior lock only. Driver's door will either not open at all or may open only 3" or so. If it does open 3", then repeated attempts may cause it to fully open.
Sudden unwanted forceful acceleration (suspect auto cruise control got engaged via eyesight malfunction), collision avoidance failed to engage. Back home safely from a local grocery, pulled the car slight on the driveway, stopped with foot on the brake to open the garage, about to hit the home link, must remain stopped while garage door opens because driveway slopes downward, heard engine roar with foot still on the brake, car started throttle forcefully, got bewildered, pressed hard on the brake; it did not respond, the car hit hard on the garage and brick wall, causing extensive damages. Air bags deployed, driver was senseless, both driver and passenger hurt, car is declared total. It was very hot at about 4:15 pm, air condition had been running at full force all the while during the short 15 minute drive. The driveway has a 10 ft slab with upward slope, the car stopped with front wheels at the end of the first slab. The remaining driveway is about 30 ft on a downward slope. I keep the car totally standstill while the garage is opening. The car was at a slight angle facing slightly toward the driver side corner of the garage. The car is still on my driveway: Event data recorder and eyesight data recorder should have valuable diagnostic information. The impact was very forceful: A complete brick wall got displaced by almost 1 inch at one side and the displacement on the other side of the wall caused a two story load bearing brick column to crack on both sides. Garage structure and roof got damaged. This car is maintained in good condition and never have been in accident before. Called police, but they did not come. Let me know asap if you want diagnostic data: I am 100% sure that this is a manufacturing defect. I saw collision avoidance work in many other situation, but this time, it did not work. This is a serious public safety issue happening a lot with Subaru.
- Austin, TX, USA
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- Armada, MI, USA