This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headrest points at a harsh angle forward and may cause severe neck injury. Two seperate incidents: 1. moving forward at a left turn angle, cars hitting each others rt front. Result brain stem hemorrhage and bilateral hematoma. April 3, 2018 2. stopped in traffic hit from the rear. Result neck strain. May 10, 2018
There is no specific date nor was there an accident. This is a chronic problem. Due to the new design of seats and head restraint I am now in physical therapy for chronic head and neck pain. Started a couple of weeks after I bought my new car. Had doctor appt, head scan and now physical therapy. I believe the scooped seats do not allow for an imperfect shape. My right leg is now legged and I sit at a turn I. the seat which puts a lot of strain on my spine in the over shaped seat. Mostly the new head restraint in relation to the shoulder position of the seat puts a lot of strain on my neck. I am taking ibuprofen everyday and the pain is a real distraction to my work and daily life. I provide anesthesia full time and need to be at my best for this line of work rather than in physical therapy. This also costs money and takes away from enjoying my life. For a few months I was able to drive an older car 80% of the time and found the aching went away. I only drive less than ten minutes to work.
- Escanaba, MI, USA
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- Coarsegold, CA, USA