This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Subaru Outback. The contact stated while entering the vehicle, it was discovered that rainwater had leaked into the vehicle from the sunroof. The contact stated that the failure had occurred on six separate occasions. The vehicle was taken to the local dealer who determined that the cause of the failure was due to the sunroof drainage tubes being clogged with debris. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that an unknown TSB addressing the failure had been issued by the manufacturer. The failure mileage was 16,781.
The contact owns a 2012 Subaru Outback. While driving approximately 60 mph, the sun roof exploded and caused the glass to fracture. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
The contact owns a 2012 Subaru Outback. While driving approximately 65 mph, the contact heard a loud abnormal noise and the sunroof shattered. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.
- Anchorage, AK, USA
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- New York, NY, USA