This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear 3rd high brake light leaks every time it rains. This happens both when the car is stationary or moving. It has been doing this every time that it rains for about the last 6 months. I have seen numerous complaints on forums for the same problem.
Both low beam headlights went out simultaneously while driving on a dark rural road. We were told the recall did not include our auto which was made the same year as other recalled automobiles of the same make and model. However it appears the problem was not corrected properly.
In less than a year of ownership, we've had to replace four different directional/running/head lights. This is excessive, expensive, and awkward to do. (the front headlights require removal of the front tires to reach the access panel!) I know there is a class action lawsuit for this exact issue with earlier year's of Outbacks.
- Cudahy, WI, USA
Search CarComplaints.com for these popular complaint phrases...
The left/right headlights, front/rear running lights and brake lights on my vehicle burn out at a very rapid rate. To date, I have replaced almost every non-led light on the outside of the car at least once. Both headlights have been replaced twice (four bulbs). Complicating matters, Subaru charges over $150 do change a single headlight in their shop. The design of the vehicle requires complete disassembly of the front end to access the headlights. Lights that burn out so frequently are a significant safety issue. Driving on the highway during the winter is not the time for bulbs to burn out. This is a known issue with Subaru--the 2011 Outback has lifetime bulb replacement. When I contacted Subaru about my issues, I was informed that there was no issue with the 2012 model year. These issues have happened over the life of the vehicle since I purchased it in 2011. I have selected a generic date this month below.
High and low beam bulbs constantly burning out. I have had this car for 4 years and I replace a light build in the headlamps every 4-6 months. Usually when one goes out another will follow. Example I replaced high beam then 4 days later the low beam. Great vehicle but I have replaced more bulbs for the headlights of this car than the last 4 past owned vehicles combined. Bulbs usually burn out when going from low to high or vice versus. Dealer claims everyone with same model spanning different years have the same problem. They claim it does not matter brand of bulb. I purchased expensive bulbs with a 1 yr warranty free replacement if they burn out knowing I will only get a few months out of them. I will still have the hassle of replacing them but atleast I'm done buying them. Subaru should recall these vehicles and fix this problem. With all the airbag recalls I doubt they really care about headlights. NHTSA please help us dealers should fix these vehicles before reselling these faulty vehicles!'
My headlights on my Outback are constantly going out. I purchased this vehicle in October of 2015 and I have replaced my headlights 9 times. I live in Alaska with very little day light and it is important to always have my headlights on, regardless of where I live. I have been fortunate enough to not have been pulled over for this yet but I can see it happening in the near future. Please help.
The low beam headlamps are constantly burning out on my 2012 Subaru Outback. I have replaced the bulbs several times in the past two years, approximately every 3-6 months or 3,000-6,000 miles. One side burns out right after the other. I cannot say if the headlight bulbs burn out while driving or stationary; I drive mostly in daylight then notice the outage at night. Replacing the bulb involves removing the tire and having a mechanic or dealership perform the work. What should be an infrequent simple task is getting very expensive! I am primarily concerned about safety as the bulbs could easily both burn out while driving at night.
2012 Subaru Outback. Two separate issues. First: Both high beams inoperative. Cause: Defective dlr module. Second: Continual head light bulb failures. Left and right, high and low. No cause or cure found by our local Subaru dealer. This has happened when driving on the highway at, would you believe, night.
2012 Subaru Outback low beam headlight failure. Our 2012 Outback blows headlights constantly. They last approx. 3 to 5 months before they fail. On a long trip we lost both low beams lights at the same time and had to drive through the night with high beams and fog lights only!!! all fuses have been checked and are fine. Obviously something is causing the lights to go out. This is an extremely dangerous situation that need immediate attention!!! many owners have been complaining of this for years. NHTSA please do a recall before someone gets killed because of this!!!!
In less than 4 years, I have had to replace a headlight 4 times. On the 4 cars I owned/leased prior to this vehicle, I have never had to replace a headlight ever.
The contact owns a 2012 Subaru Outback. The contact stated that the low beam headlight projector bulb was not shielded. When the light was illuminated, the beam appeared to be vertical which caused the driver's vision to be obscured. The vehicle was taken to the dealer for diagnosis. They were unable to so and the contact was driving around with duct tape over the light to prevent glare. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 4,000. The current mileage was approximately 6,000.
The contact owns a 2012 Subaru Outback. The contact stated that while driving 65 mph, all the lights on the instrument panel and the headlights failed to illuminate. The driver then turned the light switch to off and all the lights on the instrument panel illuminated. The contact pulled into his driveway with the switch still turned to the off option and all of the lights illuminated. The manufacturer was notified and advised the contact to take the vehicle to the dealer. The vehicle had not been repaired. The failure and current mileages were 4,100. Updated 08/01/12 the Subaru technicians stated the consumer MA have accidentally turned off the dashboard lights, which was located on the left side, behind the steering wheel. Updated 08/02/12
A D V E R T I S E M E N T S
- Bronx, NY, USA