This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Subaru Outback. The contact stated while entering the vehicle, it was discovered that rainwater had leaked into the vehicle from the sunroof. The contact stated that the failure had occurred on six separate occasions. The vehicle was taken to the local dealer who determined that the cause of the failure was due to the sunroof drainage tubes being clogged with debris. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that an unknown TSB addressing the failure had been issued by the manufacturer. The failure mileage was 16,781.
2012 Subaru Outback. Consumer writes in regards to a high pitch squeal in vehicle while driving about 20 mph. The consumer stated the noise only occurred when the temperature dropped into the 40's and lower. Subaru of America declared the noise as normal without even examining the vehicle. The dealer, however, did hear the noise, but it was difficult to pinpoint the location. The consumer believed the problem was the automatic transmission or the drive mechanism.
- Westport, MA, USA
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- New York, NY, USA