This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2011 Subaru Outback. Consumer writes in regards to vehicle back up camera defect and requests reimbursement for repairs. The consumer stated the back-up camera was not centered properly, the drivers side shoulder harness intermittently would not retract fully. Therefore, causing it to get stuck in the closing door and the heat register at the drivers foot seemed to be partially blocked. The dealer informed the consumer, the reason why the camera was not centered, was because it had been hit, and it would cost $99 to repair it.
My wife left the house and smelled smoke. She pulled over and shortly thereafter flames started shooting out of the hood. She got our daughter out of the car and called 911. As the police arrived, one of my neighbors put the fire out with an extinguisher. The fire department arrived and looked at the damage and said the wiper motor overheated and caused the fire. My wife was quite upset at the thought our little girl could of burned in the car.
The contact owns a 2011 Subaru Outback. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number: 11V467000 (visibility:sun roof assembly). The vehicle was taken to an authorized dealer and the contact was informed that they would have to hold the vehicle for a few weeks because the necessary parts were not available. The contact expressed frustration because the recall notice informed her that she would have her vehicle back on the same day. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was awaiting a response. The failure mileage was 11,483.
The contact owns a 2011 Subaru Outback. The contact stated the rear view mirror was too low for him to see through because it could not be adjusted. The vehicle was taken to the dealer who stated he was on his own with repairing the vehicle and offered no assistance. The manufacturer stated they would not approve any modifications on the vehicle. The failure mileage was 13,000.
On manual air conditioning models with full maximum settings the system operates to full capacity, 39-41 degrees F.; however, after 10 minutes of operation without maximum setting changed the output temperature is reduced to 50-53 degrees F. dealer serviced, indicated that this is normal operation for this make/model. The internal cabin temperature after one hour of operation will only achieve 82 F. when outside temperature is 92-94 degree F. with maximum setting; as well as, internal air circulation.
A D V E R T I S E M E N T S
- Bronx, NY, USA