This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. Manufacturer notified us in July 2016 about inflators recall. They keep telling us that they are on order. So they keep selling new cars all the time so they are available to them. Why can't we get ours fixed?
Takada inflators. I received a notice from Subaru of America that "parts are now available" to replace my faulty passenger seat airbag. Putnam Subaru of san francisco will not make an appointment for this recall- they say I am #80 on a waiting list and they are on #11. I tried to make an appointment the first week in may and they said I would have to wait until they called me. I've been waiting a year. I have received a notice from Subaru not to use the front passenger seat until the repair is completed (??!!) why am I getting a letter saying "parts are now available" when they are not?
Takata recall. The contact owns a 2011 Subaru Outback. The contact recieved notification of NHTSA campaign number: 16V358000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect. Updated 05/19/17
I received notification from Subaru today that parts are now available to remedy this air bag defect. When I called my dealer, I was told that Subaru will only ship a few parts at a time. There are 18 on their waiting list for these parts. Some have been waiting 6 months. Why doesn't Subaru ship the parts needed to make needed repairs? the notice from Subaru says not to allow passengers to ride in the front passenger seat until this repair is performed.
- Fort Myers, FL, USA
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Takata recall. The contact owns a 2011 Subaru Outback. The contact received notification for NHTSA campaign number: 16V358000 (air bags) for the front passenger side air bag inflator the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.updated 05/09/17 updated 10/18/2017
Takata recall have had two verbal discussions about replacement parts and one email inquiry, but no reply or response from my local dealership South blvd Subaru charlotte nc after conversation with a salesman I suspect "unsold" vehicles on their lot are receiving replacement parts before customer vehicles.
Takata air bag recall we were notified of a recall for our car about 6 months ago. The dealership informed us of the lack of available parts. We were instructed not to use the passenger seat, essentially rendering our vehicle unusable for 4 to 5 passengers for the past 6 months, nor could the vehicle be sold if we had desired. Takata company is unable to comply with the correction in a reasonable period of time. No temporary solution has been offered. Takata is responsible to supply the victims with costs for rentals. Buy back the vehicle or settle on a reasonable figure for the inconvenience. They are a for profit company and are at risk for the cost of doing business.
The contact owns a 2011 Subaru Outback. The contact received notification of NHTSA campaign numbers: 16V694000 (visibility) and 16V358000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall I am concerned about the airbag recall. Our Subaru Outback is our only vehicle, and it is our family vehicle. My pregnant wife is due with our second child and has been sitting in the back seat. However, that child could come any time. She is a high risk pregnancy with a history of premature birth. At 33 weeks, this is the farthest she's ever come along in a pregnancy. If this baby comes, then it means someone in our family will not be able to sit in our car if we all go out together. The airbag recall fix is urgent for us. We can't really wait much longer, unless Subaru wants to rent a larger vehicle for us until the repair can be made. Is there anything that can be done so we can have our Subaru back to it's original intent as a family vehicle asap?
The contact owns a 2011 Subaru Outback. The contact received notification of NHTSA campaign number: 16V358000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2011 Subaru Outback. The contact received notification of NHTSA campaign number: 16V358000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 01/04/17 updated 01/17/17.
The contact owns a 2011 Subaru Outback. The contact received notification of NHTSA campaign number: 16V358000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2011 Subaru Outback. The contact received notification of NHTSA campaign number: 16V358000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was unavailable.
Takata recall - have been waiting for over 3 months for the local dealer to acquire parts and fix the problem. As of this morning, they still have no idea when they will have the parts available to fix our vehicle.
The contact owns a 2011 Subaru Outback. The contact received notification of NHTSA campaign number: 16V358000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: Informed that no one can sit in the passenger seat until parts are replaced and that there are no parts available. Our normal usage of the vehicle requires loading in the back and a driver and passenger in the front. Local Subaru dealers have been unable to find us a loaner vehicle for use until our vehicle is fixed. This is unacceptable.
Takata recall. The contact owns a 2011 Subaru Outback. The contact received notification of NHTSA campaign number: 16V358000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2011 Subaru Outback. The contact received notification of NHTSA campaign number: 16V358000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Gurley, AL, USA