This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Subaru Outback. While driving approximately 25 mph and approaching a stop sign, the vehicle started to hesitate and made a clunking sound. The contact also mentioned that the vehicle stalled twice when attempting to stop. The contact had to depress the brake pedal with force to prevent the vehicle from stalling. The contact drove the vehicle to ganley Subaru of bedford (123 broadway ave, bedford, oh 44146) where it was diagnosed that the torque converter failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,000.
The contact owns a 2010 Subaru Outback. The contact stated that every time the vehicle came to a complete stop, the ignition turned off and immediately restarted. The vehicle was taken to an independent mechanic and it was diagnosed that the torque converter and transmission needed to be replaced. The vehicle had not been repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 153,000.
- Mohegan Lake, NY, USA
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- Cleveland Heights, OH, USA