This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In June of 2013 I took my car to the Subaru dealer for service after noticing a burning smell. I was told my front right axle was broken. Seven months later (January 2014) I returned to the dealer with the same complaint. This time the left axle and left wheel bearing were broken. Two months later (March 2014) I was back at the dealer and my right axle and right axle seal were broken again. That is three axles in nine months! the assistant service manager at Subaru told me this was not abnormal; that the car has a "design flaw" where the axle boot sits very close to the catalytic converter so it heats up, which causes the axle to crack and break.
: the contact stated while traveling various speeds, the vehicle jerked on various road conditions. There were no warning signals prior to the incident. The vehicle was taken to the dealership, who determined that the vehicle's engine computer software was defective. The dealership could not reset the computer and could not exchange it either. Also, the dealer expressed that this was the way the vehicle was designed. This was a 2007 Subaru Outback 2.5 I wagon. Updated 12/05/06.
- Outlook, MT, USA
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- Soquel, CA, USA