This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Subaru Outback (not sure which engine) - noticed coolant smell around November 2005; was told by the dealer that the head gasket was leaking - they could either add a gasket "conditioner"'' treatment" - or I could go with the replacement gasket for ~$3000 or so. This was not long after my 60K service, wherein nothing had been found wrong. I also noted fuel smells, which they noted might require new fuel line and fuel rail(?) to the tune of another ~$650 or so. I asked about recalls, and they hemmed and hawed - they finally told me that there was a recall on earlier series engines, but that mine was outside the recall group. I've since found hundreds, maybe thousands of similar complaints by owners of late-model Subaru. Some get the replacement, but the car never runs the same afterwards. Many only get a replacement out of Subaru after going to the district or even national level at Subaru of America.
- Prairie Village, KS, USA
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- Prairie Village, KS, USA