This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It's been rather cold here the past couple days (single digits, -20 wind chill). I was sitting in my 2001 Outback yesterday evening letting it warm up. I turned on the defroster, windshield wiper defroster included. After a few minutes, I actually watched the windshield crack from both ends of the defroster element! when I got home I checked it out further. The crack extends the full length of the defroster element on the windshield. There was no impact of any kind. As this is obviously unsafe, I am having to pay $300 for a windshield replacement. This appears to be an ongoing issue with the Subaru Outbacks. I feel that this is a defective component and a major safety risk. Though the glass may not blow in, the shatter while driving down the expressway at 65 mph would certainly cause a major accident.
- Victor, NY, USA
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- Victor, NY, USA