This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Subaru Outback. The contact stated that the rear cross bar was rusted. The vehicle was previously repaired under NHTSA campaign id number: 03V153000 (suspension:rear) for the same failure. The manufacturer was contacted who advised that the vehicle was previously repaired at their expanse and no further assistance would be offered. The VIN was unavailable. The failure and current mileage was 130,000.
Possible defect of rear sub-frame assembly with poor paint quality. The consumer received a recall which stated if the vehicle is operated for an extensive period in a "salt belt" area, continued exposure to salt could cause the rear sub-frame assembly to rust-out and eventually break.
Consumer received recall notice 03V153000 concerning the rear suspension subframe corrosion in July 2003. Dealer still does not have the parts available to repair the recall defect.
The vehicle experienced the same problem as the recall on the rear suspension. The dealer did not repair the problem because the vehicle was not included due to the VIN. Recall number unknown. (recall # 03V153000)
- New Hyde Park, NY, USA
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- New Buryport, MA, USA