Frequently, while driving in the dark, oncoming traffic flashes their bright lights at me because they believe my brights are on. I flash them back to show them they are not on. I informed my local Subaru dealership on two separate occasions about the problem, and both times I was told there is nothing that can be done, that the lights are not adjustable and the bulbs are not too bright from the factory. I continue to have issues every time I drive the vehicle, most of my driving is in the dark. This morning, another driver behaved in a manner that made me fear for my safety. I was following a line of cars, and the vehicle in front of me pulled over to the side of the road and then pulled back on the road directly behind me. The driver continually flashed his brights at me, I'm guessing they were irritated because they believed my brights were on when I was following them. This continued for about 5 minutes. I almost called 911 because I feared for my safety and the mental stability of the driver behind me. Eventually the driver turned off the roadway and took another route than I was taking and the situation ended. I now fear for the safety of myself and other drivers, because my lights are too bright and the Subaru dealership will do nothing to remedy the safety issue. The contact stated that the vehicle was serviced at the local Subaru dealership on 12/19/2023. The dealership claimed they were able to adjust the headlights and that they are properly adjusted to specs. However, there is not a noticeable difference, nor does any other vehicles on the road.

- Santa Rosa, CA, USA