This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My windshield cracked when I wasn-??t even driving, it cracked all the way up almost to the top of the windshield. I have heard of other Subaru owners having this same issue with the windshield cracking easily. This should not have cracked like this. It is cheaply made obviously and unsafe.
In 2022, a piece of small gravel fell off the back of a dump truck, bounced off the road, and struck the windshield of my 2022 Subaru Legacy. Based on past experience with other vehicles, this should have resulted in a round or star-shaped crack to the glass but this caused cracks that continue to grow and branch off. In 2024, I replaced the windshield at Flow Subaru in Charlottesville, VA at a cost of over $1000 and within 3-4 weeks there was a linear crack halfway across the windshield directly in front of the driver's seat, which somewhat interferes with the driver's view. Online research suggests this is a known problem with Subaru cars with their "Eyesight" system. Supposedly, Subaru has settled class-action lawsuits related to their windshields cracking. This is a safety hazard from the standpoint of driver's vision and windshield integrity. These windshields are fragile and inherently defective.
Vehicles windshield appears to be defective. Small rock hit windshield I. 2/18, got replaced immediately after for around 1000 dollars. Not even three weeks later on 3/14 a semi kick up a rock and my windshield has a crack that can not be patched up, it has to be repaired. I went immediately to Safelite after second rock hit and it had spread so much that it had to be replaced.
The windshield immediately chips and cracks upon any rock/pebble impact. My safety is affected because the cracks spread into my line of sight. This has happened 3 times on my car on three different windshields in 2 years, unknown if it-??s been inspected by manufacturers.
Vehicle windshield developed a crack unknown reasons. Crack developed at the very bottom of the windshield below the trim. Nothing has impacted the windshield whatsoever.
- Chugiak, AK, USA
Search CarComplaints.com for these popular complaint phrases...
After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.
Horizontal stress crack on lower middle section of windshield. There has been a recall due to stress cracks on prior years, but no recall yet for the 2022 Subaru Legacy. I got in my car to go to work one morning and there was a crack in the windshield.
Windshield cracked for no reason. There has been nothing that has hit the windshield or any kind of puck or impact mark of it being hit. Car was in the garage overnight and in the morning, there-??s a big crack in the windshield. The crack starts at the bottom where the heating grids are and then worked its way up the windshield. This can cause visibility issues. Also have seen this has been an issues with previous years and models.
My Legacy had been parked for 2 days in above freezing conditions 40-60 degrees. when i had parked the vehicle there was no cracks on my front windshield, however, when i got into the vehicle today i noticed a large crack starting from my a pillar about 1/2 way up to about 1-2 feet long extending towards the middle of my windshield. The crack has no chips or impact marks, based upon other complaints this is a common issue, i have contacted subaru and have an appointment to take the vehicle into the dealer for an inspection and we will see their response hopefully soon.
A crack in the windshield appeared that was spontaneous - there was no impact to cause this crack. It started in the lower half of the passenger side and quickly proceeded across the windshield in an S figure. It is exactly like other spontaneous Subaru windshield cracks that I have seen online. My car has only 8700 miles on it but it is not covered by warranty.
The windshield on my 2022 Subaru Legacy cracked. The crack looks like it started at the bottom center of the windshield and is working its way up several inches and now spreading to the passenger side. I took it to the dealer this morning. They used a marker to trace the crack and found a very small impact point. They said it doesn't take much as the windshields are thinner in Subaru's due to the camera system. I feel like this is a safety issue. And it seems to be common issue with Subaru.
My car's windshield was hit by a small stone while driving on highway speed. At first it seemed to be a small chip/ crack. After a minute or two the crack got bigger. This is the second time I'm facing this issue. Same kind of incident happened a month ago as well. I thought subaru had best safety ratings. But if this happens to someone while driving in the middle of nowhere and the glass shatters all of a sudden for just a mere tiny stone chips, I don't feel safe driving this car at all. I have attached my previous insurance claim info and pictures of incident as well. I have noticed many cars with a chip or small crack on windshield. But they don't pose any serious concern to drive the vehicle. In my case it's a serious concern for safety as the small chip spreads across the windshield which is a threat to drivability of the vehicle. I urge NHTSA to investigate this as soon as possible.
A D V E R T I S E M E N T S
- Reno, NV, USA