This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The radio/navigation screen went blank. The rear view camera, navigation, stereo. Etc. No longer work. I took the car to the dealer today and was told the radio head needs replaced. Problem is they are on national back order and no one can say how long it will take to get it. This is a major safety issue because back up camera no longer works and cross traffic warning no longer works and the navigation no longer works.
Car was parked and locked. Keyless entry system allowed doors to be opened. Upon sitting in drivers seat, before any attempt to start car, a message on dash said "remote key deactivated". after that, nothing worked, no further messages, could not lock doors, could not start car, nothing functioned. Finally had car towed to dealer, casey Subaru, newport news, va. Late next morning, dealer called to say car was ready for pickup. They could find no problem, both remote keys functioned well, no problem codes found. Car operated well on my drive home, <5 miles. However, I have a real concern of getting stranded in future.
Purchased a new Subaru Legacy Feb. 28, 2018. After only 70 miles the warning light for seat belts and airbag malfunction appeared on a starlink system and dash. After immediately taking it in at the local car dealer, service agents claimed that a "rodent" has caused the damage. After further research, we have discovered a national civil suit against Subaru. Apparently they are using biodegradable materials on the wiring of many new cars that attracts squirrels and mice. We have lived at our current residence for over 35 years with numerous cars in the driveway without this problem. Consumer reports on July 10,2017, reported that they have uncovered various technical bulletins from Ford, GM, Honda, Toyota, as well as Subaru concerning this issue. Dealer, at the moment, refuses to fix it without extensive cost to us. This is a serious problem with this car--driving it would not only be unsafe but illegal since the air bag as well as the seat belts show a malfunction. Fixing it may not solve the problem on permanent basis.
- Bel Air, MD, USA
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- Moon Twp, PA, USA