This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Window on right passenger door doesn't stay up when we close the window with the power window button. Sometimes at night the eyesight system turns off. At times the radio entertainment system doesn't want to work.
I have had the windshield replaced in this vehicle three times in less than one year. I recently took my car through a car wash that I use regularly and the next day, there was a new crack on the lower passenger side of the windshield. This is getting expensive to fix and seems to be a defect with the windshield.
Driving to work early this am no vehicles in front of me and all of a sudden a hear a small pop and look over to notice my passenger side windshield has a crack in it.
Front windshield developed a tiny crack while driving on highway, which then quickly propagated throughout the windshield. Windshield was replaced at my expense.
Two cracks appeared in windshield. I do not know if a rock caused it. Small rock hits before have been repaired. Thiese large cracks probably mean a new windshield.
A small crack emanating vertically on the passenger side on the very bottom of the screen beginning 1 month ago has spread horizontally towards the driver's side.
Windshield: The oem windshield cracks easily and manufacture will say not responsible because it's not a "defect", but they used inferior glass. Currently, I have over 6 cracks and every time the smallest item hits it, the windshield cracks. I've been with new car dealership for over 30years and owned many cars and never had a windshield crack so easily. Small rocks would hit my other cars and just bounce off, but not my 2018 Subaru Legacy, as I said at "least" 6 marks from anything hitting my windshield is currently available to see, yet no marks on my other vehicle, which is a GM product. Taking a picture is too hard to see "all" the small chips. I haven't replaced it yet, hoping a recall would happen, or someone wants to look at all the nicks, since I've owned it new from 2018. This happens driving slow, fast, anywhere a rock can fly.
On a colder 20 degree morning, I started my 2018 Subaru Legacy to warm up. Within a few minutes and before driving away, my windshield spontaneously cracked at the bottom near the wiper blade / defrost vents. The crack starts on the bottom drivers side, comes up about 3 inches, then runs across about 18 inches towards the passengers side, and then back down again.
While traveling on the interstate, the passenger side of the front windshield became damaged from unknown reasons after experiencing a slight dip in the road. A crack formed and expanded to over 12 inches in length quickly. Attached photo 20200829_164645 included as evidence. This is the second time this vehicle has experienced front windshield damage. It was replaced a little over a year ago with oem parts (carlex glass) through my insurance. Attached photo screenshot_202... as evidence. That incident occurred while driving on a highway and road debris struck the passenger edge of the front windshield. A crack formed and spread to the middle of the windshield. Due to having eyesight technology the front windshield is imperative to safety operations and needs to remain free from defects, since it can control a vehicle's acceleration, braking, and steering control system. I believe that the front windshield glass being used by Subaru (carlex glass) is substandard and creating a dangerous condition for drivers who utilize this technology. If a windshield replacement is needed, recalibration of eyesight technology is required to ensure safety compliance. This additional procedure can dissuade owners due to time and cost; thereby, creating an additional safety predicament by having drivers operate imperfect vehicles. Research has indicated similar complaints from various individuals and multiple Subaru models over a span of years. I implore you to investigate immediately!
I work as a home health nurse and I just finished a patient visit. After I got back inside my car I found a huge crack along the right side of my front windshield. While I was completing my patient visit my car was parked out front of the house the entire time and was not in motion. The car was not parked under any trees, or anything that could of done this.
I was on the highway going about 70 and didn't hear a rock hit the windshield and was on a smooth surface, however suddenly there was a foot long crack on the driver's side.
July 2019 we got a crack in our windshield between the eyesight cameras. We paid out of pocket to replace the windshield not understanding why it happened. But only several months after we had the windshield repaired in October, it cracked again in December. This time on the driver side inline with our view.
The contact owns a 2018 Subaru Legacy. The contact stated that while vehicle was parked, the contact noticed the passenger side lower windshield cracked without warning or impact. The vehicle was taken to an independent mechanic who referred contact to local dealer. Serra Cadillac of traverse city located at (1747 S garfield ave, traverse city, mi 49686, (231) 486-0878) was contacted however the vehicle was not diagnosed nor repaired. The vehicle was taken to an independent mechanic where the windshield was replaced. The manufacturer was not contacted. The failure mileage was 8,000.
I've had my Legacy for 2 years and since owning it I've had to take the car in to get the window chips filled 4 different times. All 4 times the windshield chipped I was driving on the highway.
Although there were not any nicks in my windshield, while my car was parked overnight, the windshield developed a crack starting from the edge of the passenger side. The car was not moving and was parked in a driveway so damage could not have been caused by a rock. It appears to be a faulty windshield. There are less than 20,000 miles on the vehicle and it is less than 2 years old.
A D V E R T I S E M E N T S
- Houston, TX, USA