This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving car along interstate at 75 mph around 6 pm. Heard a pop on the windshield and soon after about a 6 inch crack appeared sideways just above the driver side wiper.
Need to replace Goodyear Eagle LS2 225/50R18 tires. 4 of them have dry rot on the inside of the tire closest to the rim. One has a bubble on the inside. Car just turned 37 thousand miles yesterday. This is a potential issue to continue driving on these tires. I am afraid of a blowout
Radio constantly freezes. Cannot operate volume or any other functions. Won't even play music when frozen. Have to turn off to reboot. Rearview camera won't work sometimes. What's the point off paying for the extra safety feature if it doesn't work? this was a very expensive car. I am very unhappy.
Noticed yesterday that my 2016 Subaru Legacy was making noise while lowering window on drivers side. I called Subaru to schedule a appointment for the to check the window they analyzed the problem and informed me it was a window regulator going bad but couldnt explain why a two year old barely driven new vehicle regulator would go out? I received no answer.
- Chicago, IL, USA
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Xmradio stopped working in the car after xmradio did an update. What they are saying it is due to Subaru and not xmradio. This problem is effecting a lot of cars and the way it sounds like it will have to be taken to a dealer after mid December to get an update at our cost. This has been going on 2 mnths already and no word from xmradio about this has come to us. It looks like it is effecting all of Subaru cars from about 2015 and newer. Even though no upgrades were done to the radio and the dealer can not fix it with the upgrade or the factory reset that xmradio says to do.
Eyesight adaptive cruise control does not detect a stopped vehicle in front at all different speeds. Driving on highway if you come up on a completely stopped vehicle the eyesight adaptive cruise control does not detect the vehicle a driver action is necessary to stop the car. The system works fine if the car in front is moving.
I have had issues with my Subaru windshield where I have had to get the windshield replaced multiple times in a short time span. Within the last year, I've had to replaced the windshield twice already(21jul2017 and 11may2018). After getting the car back last Friday (May 11th, 2018) after getting the second replacement, I got another crack/chip while driving home from work under normal driving conditions. I fear that this latest crack may spread and will force me to replace the windshield for a third time. I don't feel that the windshields are strong enough to protect against slight impacts and my children no longer feel safe in the vehicle after seeing the windshield crack so many times in the last year.
Wires and other components are made of soy based materials that attract rodents squirrels chipmunks and cats apparently and have been chewed; the harness was destroyed and potential damage to this and to power steering line, exhaust hoses and other wiring and parts with soy exist. The manufacturer states there is no remedy other than to replace with the same materials. We are concerned not only for financial reasons but particularly safety issues. When I turned on the engine in the morning every warning light on the dash was flashing including brake, transmission, oil, air, etc and I could not drive at all. I have spoken with others who have had accidents or car fires related to this situation.
In the less than two years I have owned my vehicle, I have had to replace the windshield once (when it was less than a year old) and repaired cracks 3 times, the latest being today. All damages were done by gravel picked off the road, and not in construction zones. Not only have I never had any problems with my previous vehicle driving down the same roads, in the same state of repair, but neither have my parents in 20+ years of driving 5 different makes/models on the same roads. Not only is the windshield ridiculously fragile, since I have the 'eyesight' safety feature, I was told that I could not replace the windshield with an oem/generic windshield. I would have to replace the flimsy windshield with another flimsy Subaru windshield. If I did not, not only would they not guarantee that the safety feature I paid over $1500 additional for would work, but they wouldn't even attempt to calibrate it should it be needed. I have seen other complaints about Subaru windshields, so this is obviously a known issue. Subaru should work on reinforcing their windshields at the very least, especially if they are forcing people to buy them. This should also be information given to prospective buyers.
After starting the engine, when pulling out from my driveway and put the gear in reverse to pull out, the vehicle accelerates on its own without my foot pressing the accelerator. So brake has to be applied immediately to slow down the vehicle. It shoots forward with out me accelerating.. it accelerates at about 25-30 miles per hour without me once again accelerating it so we had to brake all the way from the house to the place of work. We have had several new cars including Mercedes Benz and never have had this problem. As I go on the street the vehicle continues to accelerate without me accelerating it. There is also a burning smell when the car is started.. we took the vehicle into the dealer and they were no help at all..
During certain times of the day in the morning and afternoon when the sun is at an angle through the front door windows there is a blinding glare on the infotainment screen as well as the high gloss clear cover that covers the area around the 7 inch screen. Even with sunglasses on it is like looking into the sun. This is a serious safety issue and design flaw. My brother has the same issue on a used 2015 Legacy that he just bought. In addition the silver metallic like strip above the glove compartment creates a piercing glare.
We picked up a brand new Subaru Legacy yesterday and drove it approximately 75 home late in the afternoon. After I got on the interstate travelling East there was a terrible, blinding glare coming off the infotainment/climate control area. It is covered with a very glossy material. Some glare also came off the silver trim on the dashboard above the glovebox, and to the left of the driver console, but the worst is the infotainment screen. I was blinded, distracted, and ended up with a blinding migraine. Can't Subaru come up with a non-glare film for this?
Unintended acceleration. Three episodes starting from August 2015. (delivery month of car). Was slowing down, foot lightly on brake at entrance gate to my community, when engine surged and car started accelerating. Stomped hard on brake to stop forward motion. Lasted only a few seconds and went back to normal. Other 2 times almost identical circumstances. Have first appt. With Subaru om Feb. 2 2016.
A D V E R T I S E M E N T S
- Ford City, PA, USA