This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Battery has failed twice in a matter of a year. Both batteries were top of the line and no reason can be seen for failure. I see that there are a great deal of the same sort of complaints listed here and Subaru should be well aware of this issue.
I've own a 2016 Subaru Legacy Limited 3.6, for coming on 2 years. In the last 3 months I've had to replace my battery twice. The last being a red top battery costing $300+ and only lasted 2 days. The first incident that was most disruptive was, driving home in rush hour traffic when I lost all power, radio cut out, all lights on dash go out, my car begins to sputter and there is no power steering. Once traffic rolled to a stop it dies and wouldn't turn back over, couldn't pull my key from the ignition, roll the windows up, and once in park I couldn't change to neutral. It was very dangerous due to traffic, and I was stuck on a bridge that was a main arterial, with no emergency flashers. Had to have the city law enforcement call to get my car removed from the roadway. Had it towed to the dealership I purchased it from. The next day they told me my battery was dead and I needed a new one. Tested my alternator and that test good. Then again it died under the same symptoms as it did the first time. Leaving me stranded on a busy highway, at 10 at night. All of my symptoms were directly related to my a/c being on and sitting too long without driving, at idle or stop and go traffic and progrssively got to being a main battery drain. My key ittermediately wont pull from the ignition, steering wheel wont lock in place. My windows will randomly not roll up, but bounce down and stop halfway and lock temporarily in that position. I believe its all electrical problems or voltage issues. None the less... if there is no way to repair this, than it should be a recall..... because it's a serious problem with no solution and Subaru is fully aware of it.
Replaced battery but still all dash lights come on I lose power and it dies. I can jump start it and it stay but all lights stay on. New starter, new alternator, I just don't know what it is. Only code that comes up is P0420
My 2016 Subaru Legacy 4 -Door Sedan has Power Windows. When my vehicle was under it's Extended Warranty I had an issue with the Passenger Side Window. When trying to roll the window down, it would roll down and then quickly roll back up. Over and over again. I had to wait and possibly even turn off the vehicle to finally get the Passenger Window to close. But needless to say, it made me very nervous. I took my vehicle to the Subaru Dealership in Grapevine, Texas for repair. It was repaired at the time, at a cost of $100. But here I am yet again, and the same problem has happened again. And now my Driver's Side Window will not even roll down, at all. I no longer have the Extended Warranty, unfortunately. So, I am truly unsure if I feel comfortable taking it back for repairs. Wondering if this will happen again. And with the Driver's Side Window not being able to roll down at all, this has proved dangerous for me and my Mother. Who also drives my vehicle. It was/is especially quite dangerous going to do Curbside Pickups, Drive Thru for my Prescriptions, or food orders. I am very concerned for mine and my Mother's Safety with both Front Driver's Side and Passenger Side Windows not working properly at all. I have never had a vehicle with this kind of issue before and feel if Subaru is all about Safety then all my Windows should work properly. I am at a real loss here as to what to do, as I cannot afford any repairs due to financial hardships and my poor health. So, it is rarely driven anymore, even though I have paid the loan off and have the Title for the vehicle. I am very perplexed and need help as to what I could or should do, other than report this Safety Issue to NHTSA. Thankfully though, the Rear Windows work properly. I have not discovered any issues with those two windows. No Warning Lights or Alerts have been present either for the front windows. But it is a definite problem and safety issue when the front windows do not work as they should.
Consistent problems with parasitic battery drain. If the car is ever left to sit for more than two weeks, the battery will have died. I have to be careful because the battery does not recoup the energy required to start the vehicle in city driving. The second battery I installed in the car (7/2021) has failed prematurely and again requires replacement.
- Walton, KY, USA
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Battery drainage issue: Battery failed in my 2016 Subaru legacy in 2019, replaced with a new battery and died again in 2020, 2021, and 2022. This should be a recall not a class action lawsuit. Leaving someone stranded is a safety issue. No warning was given when the battery died. It was fine one day and dead the next day. Had to tow the vehicle at my expense to the Subaru dealership and was told that they needed to replace the battery, which I had to pay for and they performed an OBDII reprogramming of the engine control module. The dealership indicated that this should help with the drainage problem but I was not given a guarantee.
Battery died because of a drain problem. I had to replace 2 batteries in one year and ten months. How many batteries must I replaced before Subaru does a recall" is there anything you can do"
Having a problem with battery draining while the car is turned off. Experienced it previously 24,095 miles and 3 years on the first battery. Had to call AAA and get a jump start, and simply replaced the battery (9/18/19). Over the last year started experiencing similar problems with the replacement battery, and bought a battery charger, so when it would not start in the morning, I would put it on the charger and use my other car (a 2020 Subaru Forester). Took the Legacy to the dealer (10/15/22 - 39,224 odometer reading), he tested the battery, and said there was no problem. Went on vacation for 5 days, came back, and again the car would not start. Took it to another battery dealer, after charging, and they also said there was no problem with the battery. Recently found out that Subaru has agreed to a settlement in a class action lawsuit. Since Subaru understands the problem Hardware/ Software problem with the CAN system, why the affected vehicles are not subject to recall. Vehicles include 2015 - 2020 Outback; 2025 - 2020 Forester; 2015 - 2020 Legacy; 2015 - 2020 WRX; 2019 - 2020 Ascent. I would think the possibility of stranding a motorist in a remote location, adverse weather conditions, etc. would deem this defect to be serious safety defect.
Battery drains completely and will not start if not driven for a day. Have had the battery rep, aced twice and electrical system checked, yet batteries continue to discharge and are dead if the vehicle is not driven for one day.
I bought the car used in 07/2020. Took the vehicle to get it checked at a Subaru Dealership Service center. When I returned to pick up my car, it would not start. The shop checked told me the battery was dead and would need to be replaced. I complained that it was functioning fine when I put it in and their reports did not state any issues with the battery. After much complaining they offered a free oil change but I had to pay for the battery. Now, only 26 months into the new battery, it is showing corrosion build up on the battery. Powder and acid. A non Subaru shop just serviced the car and the safety check revealed that the battery was in "Fair" condition with reduced CCA.
UNKNOWN- Car electrical system drains battery to the point, after short drives, does not have sufficient amperage to start motor. No problem with battery, replaced many times, Took vehicle to dealer to trace issue and was told no issue. I found a class action Lawsuit that describe the same issue on multiple car models including mine. My spouse is a handicapped driver and has been left stranded, leaving her in a unsafe environment. No warning signs, first occurred 2017 and several times during the years. Recent failure 08/16/2022
What component or system failed or malfunctioned, and is it available for inspection upon request" Key ignition does not want to release once car is in park and shutdown. I have to wait 15 minutes or more until the ignition decides to release the key. How was your safety or the safety of others put at risk? It is a safety issue as I can't leave my keys on the ignition and wait until someone steals it. It mostly happens during the summer time. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the problem has been seen by an independence service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? My warranty is expired therefore I have not been able to get it inspected without having to pay out of pocket for it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No warning messages, and it started about a year ago.
Hello! I have a 2016 Subaru Legacy and have been experiencing issues with battery drain over the last 2 years. I have replaced the battery multiple times, the computer modular, and even the alternator with no solution. My safety is at risk as my wife and i both drive this vehicle and have a toddler. The persistent uncertainty on if the vehicle will start puts us at risk to be stranded and is heightened during this pandemic.
Battery draining problem the requires a new battery to be installed Original batter 2016 Car would not start in February 2019 and required replacement Car would not start in January 2021 and required replacement Car would not start in December 2021 and required jumping
Car showed several check engine lights over the course of 6 months which originally pointed to the O2 sensors and then the alternator and then eventually ECU being an issue. Upon further inspection by a Subaru specialist after many codes relating to bank 1 sensor 2 too lean, oil was noticed in the ECU and then later in the O2 sensor. The oil was cleaned to the best of their ability and less than 24hrs later, more oil was found in the other O2 sensor. Oil seems to be traveling through the wiring harness from the engine into the electrical components. Has caused my car to mis fire at speeds as low as 25 and as high as 75 (causing jerking and unsafe driving on the interstate) and the oil is damaging lots of electrical components under the hood. My car is currently inoperable waiting for repairs on sept 15, 2021
My battery keeps dying. I just had to replace it for the second time this year. Used 2 brands, one from the dealership and the other Interstate. I had the alternator and starter checked but those are working. Something keeps killing my battery and would like it fixed. I have missed appointments and had my car towed having to pay over $600 to get it back.
Ignition key stuck in ignition. Cannot remove the key, risk of theft or child entering vehicle and turning vehicle on. Have not had it inspected, many forums online address same issue with Subaru vehicles. Subaru service bulletin 16-112-18R.
I have had to frequently replace the battery in my car. My car is a 2016, and I-??ve had to put four batteries in my car since I-??ve owned it. I-??ve also had the wire to the alternator get so hot that it melted down the wire and the alternator, required an expensive replacement of both parts.
A D V E R T I S E M E N T S
- Beaverton, OR, USA