This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was in a wreck were my car slammed into the center barrier on the interstate twice and my air bags didn't deploy and I was slammed into my car door I know my friend's dad that owned the car said that the car was totaled and the mechanic that towed the car was wondering why the air bags didn't deploy because of where the car hit and where the damage was
The contact owns a 2015 Subaru Legacy. The contact made a right turn to turn into a parking lot, the vehicle accelerated and surged out of the parking space. The vehicle went over a concrete parking block, struck a guardrail, then crashed into the building behind it. Then the vehicle bounced back into the parking space. The air bags did not deploy. The contact was not injured. No police report was made. The vehicle was driven to a local mechanic. The vehicle was repaired (the contact didn't know what was damaged on their vehicle). The manufacturer was made aware of the failure and informed that they would send an official to the contact's home to inspect the vehicle. The failure mileage was 34,630.
My vehicle was involved in an accident yesterday. While pulling in to a parking spot and almost completely stopped with my foot on the brake about to place the car in park, it suddenly accelerated. The result was a front end collision with the side of a restaurant and the air bags did not deploy. I'm grateful that there were no injuries but I'm worried that there may be something seriously wrong with this vehicle and possibly others like it. I'm not sure how to start an investigation of this nature so I'm turning to your organization for guidance. Please feel free to contact me if you have any further questions.
Clock spring in steering column is bad. Horn does not work. Driver's side air bag may be inoperable. Condition exists when vehicle is stationary with ignition off and while it is in motion.
Takata recall. I received a notice of a class action lawsuit concerning takata airbags in Subaru. I must decide if I want to be part of this claim. At this time, my car has not been recalled. I want this takata airbag removed from my car! I purchased this 2015 car from the dealer (used) in 2016. Subaru knew they were selling a car with a defective airbag. Waiting to hear from dealer concerning recall/replacement.
- Lake Grove, NY, USA
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Takata recall -- received notice ~ August 12 of settlement in a class action lawsuit alleging Subaru manufactured and sold vehicles that contained allegedly defective airbags made by takata. Nothing has happened to the vehicle, but the notice suggested a recall may be issued.
Takatarecall, ondec16,2015 driving on RT81&littlecityrd, at signal light.I had green light and was hit from right side by anyother car which ran red lighthit my front end of carspun me aroundand not one air bag went off, damage was almost11,000what is wrong with subaruairbags
Slowly pulling into a parking spot, when the car accelerated (unintended acceleration) into a brick wall. My passenger suffered 3 broken ribs from the seat belt, and I suffered whiplash, bruising from seat belt, and bruised knees. The air bags did not deploy. Subaru Corp decided to do nothing, and suggested that I trade in the car, which I have only owned for a few weeks. Do they then sell it to some unsuspecting person. Please help. VIN [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Roland, OK, USA