On 05/28/13 I brought my Auto in for a recall on the steering column. Since then my auto has been into the dealer 3 times to correct issues with a loose steering column. On my recent visit 07/23/13 I picked up my auto the seats were full of grease, the steering wheel was damaged, grease was on dash board. When I reported it to the dealer I was told " My auto is the only auto they ever had a return issue with, and I need to stop complaining" They refused to clean grease, and I was told they would order parts for my damaged steering wheel when they got around to it. I am in the process of filing a Complaint with the Connecticut Dept of Motor Veh. due to the fact my interior issues caused by dealer, and the dealer will not correct the issue. I have tried to contact Subaru America in the Past and never got a follow up?
A D V E R T I S E M E N T S
On 05/28/13 I brought my Auto in for a recall on the steering column. Since then my auto has been into the dealer 3 times to correct issues with a loose steering column. On my recent visit 07/23/13 I picked up my auto the seats were full of grease, the steering wheel was damaged, grease was on dash board. When I reported it to the dealer I was told " My auto is the only auto they ever had a return issue with, and I need to stop complaining" They refused to clean grease, and I was told they would order parts for my damaged steering wheel when they got around to it. I am in the process of filing a Complaint with the Connecticut Dept of Motor Veh. due to the fact my interior issues caused by dealer, and the dealer will not correct the issue. I have tried to contact Subaru America in the Past and never got a follow up?
- jamiechristopher, Hartford, CT, US