This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Subaru Legacy. The contact stated that while driving at various speeds, the vehicle stalled. The contact parked and restarted the vehicle. The vehicle was slow to accelerate. After refueling, the fuel dissipated. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the throttle body and valve needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.
Please see ODI#11486236 & request # 562681 -?? part 1-?? I wrote complaining about a 2012 Subaru Legacy Torque Converter issue. It was -?? out of warranty 7/31/22 or 100k miles. At the time it started stalling it was at 103k miles in August 2022! I did not feel comfortable driving it. On 10/19/22 My mechanic drove my car & it shuddered & stalled at intersections for him also. I did not feel comfortable driving it 25 miles to a Subaru dealer to have them check it, diagnose it & repair it. My mechanic replaced the Torque Converter as well as the appropriate fluids. It cost about $1500 for parts & labor. Since this is a FAULTY part installed prior to purchase I feel Subaru needs to recall all these vehicles affected. I emailed you MULTIPLE emails online re: multiple complaints about this faulty part which causes a dangerous situation stalling at lights & intersections requiring one to stop & start. I was almost broadsided a few times. Subaru should do the right thing and recall all vehicles involved & your Agency should do the right thing & demand it for the safety of the public.
In August & September 2022, 4 times I was stopping at stop signs & red lights and my car shuttered & stalled. No warning lights showed on the dashboard. I contacted my mechanic & he said he was aware of this issue on certain Subarus, possibly a Torque Converter defect but thought there was an extended warranty & I should look into it. My car was purchased 7/30/12 & had 103,000 miles on it when this issue started in August. I wrote to Subaru of America explaining the problem. They told me that my car was out of the -??warranty-?? since it expired at 100,000 miles OR on 7/31/22. They said I-??d need to take my car to a Dealer & have them diagnose the car, & if it was this issue then it would be reviewed to see if they would offer any -??good will assistance-??. After reading many blogs I-??m noticing many Subaru owners complaining of similar dangerous stalls. Why hasn-??t Subaru been forced to recall all these vehicles? This is a dangerous situation. I also read an article in FORBES MAGAZINE From 2017 by Chris Jensen that Subaru was allowed to offer extended warranty on this faulty transmission part instead of a recall being issued. I. Don-??t understand how you can overlook this SAFETY issue. I would like to know what recourse I have since this started happening just outside my warranty limits. Subarus comment re: -?? it would be reviewed to possibly offer some good will assistance-?? Is just not good enough. I would appreciate a response and some assistance in this dangerous situation. I have a date set in October to have my mechanic check it Thank you.
Car stalls when coming to a stop. This is a known problem with an active tsb but Subaru will not support repairs. This is dangerous when engine quits unexpectedly
A lot of the times when I am driving the car, it starts stallings until it turns off every time I try to stop. Sometimes when I am driving with my family I am afraid someone will hit my car, because it turn off. When im on freeways and alot of traffic jams im afraid because i have to stop alot and it turns off i have to always check behind so no one hits me. So please help on makeing this a recal, i see alot of people are having the same problems not just me. This can cause a bad accident so please do t wait for this to happen.
- Moses Lake, WA, USA
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Got my Subaru at a certified dealer and they did all the airbag recalls good 😁 and thank you but I been driving it to and from work no big deal 35 mile round trip but noticed it was hard starting like no fuel or spark so when it was due for inspection I told them to change the plugs at 59K miles they did and drove it for a month or two and notice a winding noise and shimmy and when stoped at a red light it almost stalled out light when very dim and came back on and I've notice over a week it's been loosing power like the Tahoe I had that the torque converter was going so I called the nearest dealer and asked about the transmission and they looked at it and said it passed all of Subaru testing and just drive it and asked what about the shimmy when driving and shifting gears they said engine lope and just drive it till it shows a light or fails it's under warranty till 100K miles but I don't want to drive it if I'm in traffic and it stalls and cause a reck or engine blows up due to engine lope and asked about the engine lope what is causing it they can't tell me it now has 61K miles on it and a yard ornament because I don't want to cause an accident on the road
Engine stalls after abrupt stop. For example, I was on post road in westport Connecticut and slowed down from 25mph+ very quickly with a hard brake. The engine immediately stalled and all lights on the dashboard were activated. Restarting the car allowed me to proceed. This issue also occurred on a highway (the meritt parkway) several weeks ago. This problem is consistently reproducible and has happened 10+ times. Subaru has acknowledged the issue (https://www.forbes.com/sites/jensen/2017/07/07/facing-complaints-Subaru-offers-extended-warranties-on-1-5-million-vehicles/#6E78473E79dc) and "extended" my warranty up to 100K, but my car currently has 106K miles. I brought the car to hank may's in norwalk, but they were unable to find a cause for the issue. I have reached out to Subaru concurrently with this report. They will be examining my car to determine what the issue is and whether it will be covered.
2012 Subaru Legacy. When coming to a hard stop the engine will stall. Will happen any time you come to a hard stop. This is very dangerous and can cause an accident in dense traffic. Very scary.
Car initially began to stall every time the car would come to a rest on an incline, then began to stall while turning (most often while turning right at low speeds) and then additionally began stalling when shifting from drive to reverse to back into parking spaces. This progression occurred over the period of less than a month. I called dealership to have it serviced. Before I could get an appointment from the dealer, the engine began causing the car to make a bucking motion on the highway to the point I had to pull off and drive it under 10 miles an hour to a safe location off the road. Since the initial dealer couldn't get me in (due to servicing numerous airbag and wiper recalls) I went to a different dealer who diagnosed the problem as misfiring cylinders 1,2, and 3. the engine had have these cylinders re-machined, the engine was rebuilt, and the car given a tune-up. This made the bucking stop, but the stalling persisted- but was more intermittent. A month later I brought it back to the dealer who said the stalling was due to the computer not communicating with the engine properly- and they performed a "re-learn to system" and said the car tested as designed. It is still intermittently stalling on inclines and when shifting into reverse. Total repairs have amounted to over $4000 between the tow, initial engine/cylinder repair attempt, engine rebuild, and subsequent repairs. It seems to be unfixable- and I am not the only Subaru owner complaining of it. I have heard from Legacy and outback owners with similar stall issues (but none have reported the bucking issue that happened on 7/5/19.
When braking, the car often stalls and all requires a shift into park, and a restart of the entire engine before being able to proceed. When it stalls, steering is also affected. This frequently happens on city streets, but also happens when pulling into parking spaces and when slowing for turning. This has been happening with increasing frequency.
The contact owns a 2012 Subaru Legacy. While driving various speeds, the check engine, cruise control, brake, and traction control warning indicators illuminated continuously. The vehicle was taken to Subaru of dayton (995 miamisburg centerville rd, Washington township, oh 45459) multiple times. The dealer diagnosed that the oil fuel cap was loose and the oxygen and an unknown sensor needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The VIN and failure mileage were unknown. VIN is invalid. Manufacturer has been notified and suggested buying a new car. Consumer stated dealership says oxygen sensors are vending correctly following month dealership stated sensors are bad. Dealership does not know what is wrong with the vehicle.
The contact owns a 2012 Subaru Legacy. The contact stated that the vehicle stalled when attempting to come to a stop. The dealer (my auto import center, 1860 E sternberg rd, muskegon, mi 49444, (231) 799-2886) stated that there was a failure with the engine and offered to assistant with 50% of the costs. The parts that needed replacement were unknown. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was not covered by the extended warranty since it was 10,000 miles over the limit. The failure mileage was 110,700.
The torque converter of my car is not shutting off properly, causing the vehicle to stall periodically. The car has stalled while I am in the middle of making a turn, causing the wheel to lock up, and it has stalled while I am on the highway. This car is no longer safe to drive, and the repairs cost $2,200. My car is over 100,000 miles so the warranty will no longer cover these repairs. I have attempted to contact Subaru via their website to address the issue, but have yet to get a response. For now, my car is at the Subaru dealership and I am forced to rely on friends and family for transportation. I know that this is an ongoing issue with the 2012 Subaru Legacy vehicles, and it is absolutely ridiculous that the company is not offering a recall on this part. I am being forced to jump through multiple hoops to attempt to get this issue resolved, and so far I have not been offered any option other than to pay for the repairs out of pocket.
Contact owns a 2012 Subaru Legacy 2.5. while driving at lower speed and approaching a turning lane at a heavy traffic intersection from the highway during rush hour the vehicle vibrated and shuttered abnormally, then stalled with all early computer warning lights going off before engine cut. Owner able to restart vehicle, but cautiously taken to dealer to diagnose with safety concerns while driving. Dealership mechanic unable to diagnose over three hours later. Mechanic stated systems all checked out, but unable to say what the reason was even after test driving twice by different workers. Mileage just over 61,000. Multiple Subaru forums lists this issue with Legacy, outback, and other models (1998-current 2016) citing high safety concerns warranting further investigative review and please be escalated.
Head gasket blown. While vehicle was moving, coolant backed up and eventually vented. Coolant leaking happened before the temperature gauge warned us engine was hot, and when it splashed, the liquid affected the function of the brakes and power steering. In motion on a highway. Has happened three times before diagnosis
I have been in touch with Subaru regarding their inability to fix a ongoing issue with the engine, cruise control, brake, etc light flashing. At this point we can not pass inspection, sell the car, or use the car. How can a manufacturer be allowed to sell a vehicle they can not fix.
The check engine light goes on and then causes the brake, traction and cruise lights to flash. The lights will go off after some time, not consistently. Spark plugs replaces two (2) coils replaced still no resolution.
The check engine light goes on and then causes the brake, traction and cruise lights to flash. The lights will go off after some time, not consistently. No authorized Subaru dealer has been able to identify the cause or even record the event.
Engine stumbles and almost stalls. I have now 8500 miles on the car. This has happened at least 10 times sporadically to this point. Dealer can't find the problem.
A D V E R T I S E M E N T S
- Orlando, FL, USA