The contact owns a 2010 Subaru Legacy. While the vehicle was stationary, the sun roof leaked water into the vehicle. Water also leaked through the front passenger door. In November of 2012, the vehicle was repaired by colonial Subaru (200 w street rd, feasterville-trevose, Pennsylvania 19053), but the failure recurred several times after the repair. Glanzmann Subaru (95 old york rd, jenkintown, Pennsylvania 19046, (215) 249-6326) advised the contact to flush the sun roof to remove debris, such as pollen. The contact stated that the failure occured a total of five or six times since November of 2012. The manufacturer was made aware of the failure and provided the contact with case number: 135592085980. The failure mileage was 66,758. * consumer stated water on floor, mildew, both sides front and back rugsincidents 11-28-2012, 07-06-2015, 11-30-2016, 01-19-2018, 08-21-2018. Updated 10/26/18

- Philadelphia, PA, USA

My wife and I had moved from milwaukee to seattle in March 2016. In April, we decided to drive up to the skagit valley 'tulip festival' (North of the city). We took my wife's 2010 Subaru Legacy it was a decent day, but not warm enough to have the sunroof open. We did have the shade open though and were enjoying the sun filtering in. On the drive up on I-5, we heard what sounded like an explosion above us. My wife kept her composure, but we had to slow down, pull over to the right lane and exit as soon as we could. When we stopped we noticed a hole about the size of a penny appearing in the sunroof above us. There was shattered glass in the cup holders and on the middle console. We couldn't believe what happened - we were driving on the freeway, nothing was above us and we couldn't find a rock or anything in the car. The auto glass repair shop put some cling wrap on the glass and taped it so we could continue our journey and await insurance. Turns out our wi insurance was still in affect so we actually (luckily) had it covered under glass replacement. It was a bit of a mess working with insurance, getting the replacement glass, and scheduling the repair work, but we're just thankful we didn't get glass on us or get in an accident due to this. [xxx] seattle wa **thanks so much for raising the awareness on this and helping others. We appreciate it and hope the auto companies or safety boards do something to help prevent this in the future!** information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Seattle, WA, USA

The contact owns a 2010 Subaru Legacy. The contact received notification of NHTSA campaign numbers: 16V694000 (visibility/wiper) and 16V358000 (air bags) for the passenger side air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Sonora, CA, USA

The contact owns a 2010 Subaru Legacy. The contact received notification of NHTSA campaign numbers: 16V694000 (visibility) and 16V358000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Chico, CA, USA