This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns 2009 Subaru Legacy. The contact stated the vehicle was included in NHTSA campaign number: 14V311000 (service brakes, hydraulic) however, the vehicle was not repaired. The contact stated that the brake warning light illuminated and the vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake lines were leaking due to corrosion. The contact was also informed that the fuel tank was also rusted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,000.
My 2009 Subaru Legacy's dashboard is completely melted. Now it is a glossy soft material and every time the sun glares from the front, it makes it difficult for me to see out of the window.
After being parked for several hours, we got in the car and were driving on side streets, we had just turned onto a highway and were picking up speed (about 30-40mph) when the hood flew up and smashed the windshield. We were able to pull the car over and get assistance. Fortunately, no one was hurt.
I was driving on a local highway at around 55 mph which is just under the posted 65 mph limit. Suddenly the hood opens and slams into the windshield. It scared the heck out of me, but I was able to maintain control and pull over despite the surrounding traffic. It could have been a lot worse. Once safely on the side of the road, I sat for a few minutes before getting out since I was shaken a bit. I then checked on the damage. The windshield cracked in several places and the hood sustained multiple dents. I was able to re-latch the hood and drove home slowly for fear that it might happen again. I contacted Subaru customer service to inform of the incident and inquire if there was any type of recall or report on hoods releasing while driving. The rep stated there were no recalls or reports at that time. I had already made an appointment at my local Subaru dealer for brake lie corrosion and computer system recalls. The rep suggested that I mention this to the service department and have them check on the hood latch. If it is determined to be a factory defect, then Subaru may be able to make the repairs. I would like to know if anyone out there has experienced a similar mishap whether an older or newer model. This is a real concern since it could result in serious injury or worse.
- New Windsor, NY, USA
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- Bellevue, WA, USA