1.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
98,674 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Subaru Legacy accessories - exterior problems

accessories - exterior problem

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2009 Subaru Legacy Owner Comments

problem #3

Aug 012024

Legacy

  • miles

A D V E R T I S E M E N T S

Under Subaru campaign WQK47, which supersedes an earlier campaign, 05-09 Legacy/Outback and other models are known to undergo accelerated brake line corrosion due to sub-par materials and design. Subaru of America's "fix" for this issue is to inspect the lines: if the lines are compromised, they replace them. If the lines are corroded but not yet compromised, the lines are coated with an anti-corrosion wax. This wax washes off the car and is ineffective. Subaru performed this recall work insufficiently on my vehicle, failing to identify the severity of the corrosion. They coated the lines, called it "fixed", and the brake lines later ruptured under normal driving conditions. This caused a highway near-miss at speed that could have impacted everyone on the road. Multiple Subaru dealerships in Connecticut have refused to re-inspect and repair the vehicle under the recall campaign, despite it being a known critical safety concern, and despite knowledge that the original parts and anti-corrosion application are sub-par. They insist that because the ineffective recall campaign was already "completed", they bear no further responsibility for the design compromises and sub-par materials that are the root cause of this issue. Additionally: Under Subaru bulletin 12-197-16R the dashboard of 05-09 Subaru Legacy/Outback models is known to become sticky and melt. While this might initially be considered a cosmetic issue, the melted surface is DRAMATICALLY reflective. The hump over the gauge cluster melts first, causing a huge, intense sun glare reflection in the windscreen directly ahead of the driver. I own two 05-09 Subaru Legacies; this issue is present in both. Subaru of America has rejected my replacement claims on both cars because the cutoff date for their open recall has expired. This is a major and constantly worsening safety issue that severely limits driver visibility. Because it developed slowly, it was not a safety concern until after closure of the recall.

- New Britain, CT, USA

problem #2

Dec 182019

Legacy

  • 220,000 miles
I was driving my 2009 Subaru Legacy sedan on a rural highway on my usual daily commute to work. It was December 18, 2019 in Montana, so cold, but not unusually cold, and it was sunny. I was driving for about 50 minutes, and was probably going around 65-70mph, when I heard a loud noise above me like an explosion. I looked up and saw an oblong, somewhat rectangular, hole in my sunroof that was probably around 8-9 inches long and probably about 4 inches wide at its widest. The rest of the sunroof was also shattered, though still intact. Looking at the sunroof from outside, however, the shattering was less evident. I immediately looked ahead of me to see whether there was a truck or something from which something could have flown off and hit my sunroof. There was a passenger car that was maybe around 100 feet ahead of me, and then, ahead of that car, there was a logging truck (carrying tree logs), that was probably at least an 1/8 mile ahead of me. I did not see anything fly towards the car before the sunroof shattered. There was little glass in the car, and I pulled over and could find no evidence of any foreign object inside the car. I exited the car and looked at the sunroof. The glass around the hole in the sunroof gave an appearance of the impact coming from inside the car as the glass around the hole was puffed mildly, but distinctly, outward toward the sky. I saw no external evidence of an impact by a foreign object. The sunroof hole was also somewhat underneath one of the cross-bars of my car-top kayak rack, so even though the hole looked like a direct impact (even if it had been caused from above), it appeared as though the kayak rack cross-bar would have deflected any foreign object if it had come from above. I exited the car and retraced my path along the highway, looking for any foreign objects on the road, shoulder or ditch. I saw nothing.

- Missoula, MT, USA

problem #1

Dec 292013

Legacy 4-cyl

  • 76,023 miles
I was driving on a local highway at around 55 mph which is just under the posted 65 mph limit. Suddenly the hood opens and slams into the windshield. It scared the heck out of me, but I was able to maintain control and pull over despite the surrounding traffic. It could have been a lot worse. Once safely on the side of the road, I sat for a few minutes before getting out since I was shaken a bit. I then checked on the damage. The windshield cracked in several places and the hood sustained multiple dents. I was able to re-latch the hood and drove home slowly for fear that it might happen again. I contacted Subaru customer service to inform of the incident and inquire if there was any type of recall or report on hoods releasing while driving. The rep stated there were no recalls or reports at that time. I had already made an appointment at my local Subaru dealer for brake lie corrosion and computer system recalls. The rep suggested that I mention this to the service department and have them check on the hood latch. If it is determined to be a factory defect, then Subaru may be able to make the repairs. I would like to know if anyone out there has experienced a similar mishap whether an older or newer model. This is a real concern since it could result in serious injury or worse.

- New Windsor, NY, USA

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