This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our car was recalled due to a safety hazard with the passenger side airbag in 2016, so severe that the letter stated that death could occur should the airbag deploys. After an initial appointment, we were told we had to wait about a month for the replacement to be delivered. During this time, we were not able to have a passenger in the front seat. We had to arrange for other transportation on the day that our car was repaired as well as when it was originally inspected for the replacement part. After the work was done, we had to take the car back a third time because in the course of fixing the airbag, the dealership damaged our keyless remote (which they fixed). We lost valuable time from work. Now, less than 3 years later, the same car is being recalled for the same issue: The passenger side airbag posses a safety hazard, this time due to the replacement airbag. We are taking it to a different dealer, but again, the soonest they can get it into the shop is March 11. Again, we are left with a car that cannot Transport a front seat passenger for over a month. This time, the dealership is offering a free loaner car on the day that our car will be in the shop, but we are still losing valuable time due to this. This is the third recall on this vehicle since we owned it. The first was a brake line recall.
Passenger airbag sensor is faulty resulting in the car not realizing when a person is in the front passenger seat. This will not allow the front passenger airbag to go off when involved in a collision
Takata recall. The contact owns a 2006 Subaru Legacy. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the dealer refused to repair the vehicle due to scheduling. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer did not order the parts until two months later when they were contacted again. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall got recall letter, emailed (no response) then called.... told them we are on an island in SE Alaska-no road, only amhs ferry. The nearest Subaru retailer is in juneau (we had a retailer which closed a few years ago), juneau is only reachable by plane or ferry. The cost for us to take the car there is over $1,000 just to get there and return--no food, no lodging in juneau. The ferry does not run every day, so overnighting is mandatory. You cannot put your car on the ferry without a driver. My husband is disabled and I am not able to work due to health issues, we aer on a fixed income, and cannot afford the fare to get the car to the juneau Subaru retailer. To take the car South to Washington state is over $2,750 just for the ferry round trip!!! Subaru did state if we sent them the amhs invoice they would reimburse us $500! it is not our fault the Subaru retailer isn't local anymore, nor is it our fault the airbags are being recalled, but why do we have to foot the bill to have it fixed. We had a place locally that would be willing to do the replacement-if Subaru would reimburse them the cost of the airbag and labor, but Subaru said no!! so we have a car we can't use for what we bought it for!! neither of us can ride in the back and buckle up due to space and our physical issues (we are in our 60's)... the recall only seems to be done if it is convenient for Subaru! this was my 2nd Subaru, it will be my last! we are at a loss of what to do next...
- Ward Cove, AK, USA
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Takata recall. The contact owns a 2006 Subaru Legacy. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Subaru Legacy. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.....updated 08/29/16 updated 08/30/16.
Takata recall. The contact owns a 2006 Subaru Legacy. The contact received notification of NHTSA campaign number: 15V323000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 Subaru Legacy. The contact stated that while driving 20 mph, another vehicle crash into the passenger's side of the contact's vehicle and the air bags failed to deploy. A police report was filed and the passenger sustained injuries to the shoulder. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was destroyed. The failure and current mileage was 106,000.
June 2012 - replaced front control arm bushings which were worn after only ~80,000 miles, earlier than would be expected. Rear control arm bushings are also wearing and will need to be replaced. August 2013 - airbag warning light on dashboard came on and stayed on while driving with a passenger in the front seat. Brought the car to the shop who informed me it was a faulty map light assembly. Was also informed that this is common with Subaru's which research online confirmed.
Hello in March 2007 while driving back from boston, MA I was 14 miles from home when a car came around a corner in my lane I looked to my right and there was a telephone pole, so I had to go in to his lane I thought I had it made but we clipped back bumpers so I had slam on the brakes and when I did the car seemed to go faster and now with recall I wonder if my brakes weren't working. Also none (zero) of the 6 air bags deployed and I thought that was odd and the seatbelt gave me all my injuries broken ribs, thumb and a burst fracture of my L2 vertabrae.the last injury was crushed lt foot from the tire and alloy she'll came through the fire wall the other factor was the dealership were I bought my car was trying to find another car for my car because it had so many problems I contacted soa talked many times to [xxx] and the most they would do was give me an extra $500 if I bought a new Subaru. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The passenger airbag status light is intermittent. In cold weather, it does not work, generating an airbag fault. The problem is poor solder in part #84621ag41A. Others have experienced the same problem. legacygt.com/forums/showthread.php/airbag-light-sometimes-console-problemi-149073P2.html it is unknown if the passenger airbag system is functional though the light is off.
A D V E R T I S E M E N T S
- Milwaukee, WI, USA