This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I picked up my vehicle that was made to order from the factory on 2/18/22. I drove the car for 12 days and found the steering to be over sensitive. The steering wheel felt disconnected from the car. I returned the car to the dealer from which it was purchased. The service advisor test drove the car and documented on the invoice that the car felt like-?? it wanders-??. He also verbally stated on the phone that -??he had a hard time keeping it in lane.-?? He contributed the problem to the tires being -??over inflated -??. He informed me that he -??let some air out of the tires and that the problem seemed to resolve itself.Three weeks later I returned to the same dealership with the same issue.This time they reported back to me that the car drove like normal for their technicians. I believe they are simply saying that there is nothing wrong with the car simply because they need their loner back.
- Brooklyn , NY, USA
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- Brooklyn , NY, USA