This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving to work and my window started to fog so I turned on my defroster and my window started to form a crack from the bottom of the window and worked its way up about 10 inches and then formed a T about 6 inches on each side at the top
Vehicle is less than one year old with no damage but a large crack has begun spreading down the windshield from the top edge in the last week. There is no evidence of a rock strike or other damage to cause this. It appears to be a defect in the windshield itself.
Windshield cracked for no know reason. Vehicle was purchased new. Windshield cracked at approximately 7,000 miles. It was a warm day. Genuine Subaru sun shield was placed on dash to keep heat out. When I got into the vehicle and removed the sun shield the windshield was cracked.
After replacing a brand new oem windshield from the first time one month later I had two small rocks hit my windshield and cracked it I am forced to replace it for a second time. This is very unacceptable.
- Lodi, CA, USA
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While sitting in a parking spot getting ready to go into a store, the windshield suddenly cracked. It looks like it cracked at the bottom and went up about 12 to 15 inches.
Today, 12/14/2020 at 430am I started my car like normal. Currently temps below 30 over night. Vehicle has a remote start system. Let the vehicle warm up, went outside and got in the vehicle. Noticed a 12 inch crack on the lower passenger side, going towards the middle. Wasn't there the day before when I parked it. I purchased this vehicle brand new in early September, only 4 months old. I've checked online and have seen hundreds of others with the same issue, and even a lawsuit being filed against Subaru. Contacted my Subaru dealer where I purchased the vehicle, they told me it's not covered under warrenty, but will contact Subaru. With hundreds of others with the same complaint and safety issue. Seems as though a recall should be done on this. Especially since the eyesight safety system has to be recalibrated if the windshield has to be replaced and that service alone is $1000. Others in forums/online have stated they've been through multiple windshields. Same issue, where they'll wake up the next day to a crack across it.
Our windshield has cracked for no apparent reason. My husband took the car out for lunch - no damage. Then he went back out later that afternoon and there was a large crack. Even if something happened to hit the car (which would have had to be so minor that he didn't notice), it should not have immediately cracked like this. I have never experienced anything like this with any other vehicle.
The windshield on my 2020 Subaru Impreza cracked by itself. There was no damage sustained to the windshield. No marks from anything hitting the windshield. It cracked simply while sitting parked in my driveway.
Was traveling down a highway when a vehicle changed lanes, spraying a little bit of sand onto the windshield. Suddenly my windshield developed a 10 inch "L" shaped crack, starting from the left edge of the windshield (about half way up) and continued straight across towards the middle of the windshield.
I recently bought a new 2020 Subaru Impreza sport (bought at 19 mi, current 1300 mi). Vehicle was stationary, parked overnight, during a cold night. The next morning after defrosting, I noticed a small, 2' crack originating from the lower center windshield. Upon inspection, there was no mark of contact by debris. Over the course of the day, the crack grew up to 10 inches. Contact made to dealership about defect.
My vehicle was stationary and off, parked at my home. As I was getting ready to go to work that afternoon, I noticed a crack in the windshield. This crack was not there after I finished running an errand that morning. It had to have happened while the vehicle was not in use and stationary. There is no crack or chip to indicate any impact with any external object. The crack originates at the bottom corner where the windshield meets the frame of the vehicle. (please see attached photo) this indicates to me, a factory defect. To clarify, I placed tape on the inside of the windshield to mark the end of the crack. This is not to be confused as a chip or mark of impact.
Small rock hit the windshield as broke very easy. Seeing a lot of issues with the front windshield and they are breaking easy. Cost $987 to repair. Have all receipts will provide if needed.
A crack began at the top of the windshield just at the meeting of the roof. There was no noticeable indention of mark of a object impacting the windshield. It was observed first thing in the morning while in the driveway - not on the road.
I was driving on the highway and I looked up and saw the crack start at the top of the windshield. I parked it in the garage and it has gotten worse sitting in my garage. I didn't hit any rocks or encounter any unusual driving conditions.
The first crack occurred spontaneously mid July 2020, started on the passenger side while driving on an exit ramp at 40 mph. My passenger notice it. I replaced the windshield on 8/13/20. Today ( 10/5/20) the windshielded spontaneously cracked again... heard a "pop" as I was driving to work on a highway at 55mph.
Front windshield cracked while driving for no apparent reason. The crack was first noticed while on a city street waiting for a traffic light to change.
A D V E R T I S E M E N T S
- Seven Valleys, PA, USA