This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The windshield spontaneously cracked. It began on the lower passenger side and ended in about the center of the windshield. The car was parked in a residential driveway at the time, and suffered no impact.
My windshield was broken one morning from edge of passenger side all the way through to the driver side deep enough to put my fingernail in when I came outside, no incidents or impact. Subaru dealership fails to replace it or acknowledge the issue.
First time I came out and windshield was just cracked nothing around it about 15 in long after replacing windshild I was driving down road and the the windshield then cracked out of nowhere nothing hit it no hard bumps this make the 2nd windshield in 3 mths
Windshield cracked for a third time in 2 years. Windshield is an oem Subaru carlex windshield. Vehicle was on the freeway and the crack appeared with 15 inches in span.
Found windshield randomly cracking in a single line from top center toward the middle and then toward the left (view from inside). Car had been stationary.
The windshield of my Subaru Impreza 2019 got a crack and chip for no reason, just staying on parking. No objects got onto the windshield. No activity could happen around the vehicle, because parking is very limited and in a private area, far from the road or any other vehicles. Never saw any chips before. I have more photos of that area (before the visit to the dealer). Subaru dealer (in exton, pa) refused to replace it under warranty. When I left the car at the dealer to get other fixes - they made the crack bigger. And again, refused even to discuss their fault.
My vehicle was left stationary, parked outside my apartment over the weekend. And on Monday I noticed a 5 to 6 inch crack coming from the right edge of my windshield. I believe this crack is a result of the current windshield lawsuit that Subaru is dealing with. The site I found the information about the lawsuit told me to file a complaint here if my vehicle was effected.
The windshield on my 2019 Subaru Impreza keeps cracking for no reason or like this last time when a tiny pebble hit it. There isn't even a mark on the windshield nor can anything be felt but there is now a crack in the glass. As of tomorrow I'll be having my 3rd windshield installed in under 4 months.
This happened in May 2020. I purchased the vehicle in October 2019. Car was being driven on busy highway and windshield cracked. Not sure if it was struck by object or not. I could not really see if the damage was caused by an object. Within a week of two, the crack had traveled almost all the way across the entire windshield. Recently I have noticed that the crack is widening. I am in the process of replacing the windshield. This may become a safety issue. I fear that the entire windshield may just collapse. In my opinion, I think these windshields are made of defective material that is unsafe. The crack is now as wide as the size of a toothpick. Please see images.
Today, August 7, 2020 we noticed on our parked 2019 Subaru Impreza the windshield was cracked. The crack starts where the review mirror is attached and runs vertically all the way down. This appears to have started on the inside. There is no damage from a rock or other debris sticking the windshield. A search online has shown multiple lawsuits against Subaru for defective windshields. We have not yet contacted Subaru but felt a complaint was warranted as this appears to be an issue with Subaru vehicles.
Driving along the highway when I heard a small cracking sound. No large debris or rock noted from highway. All of a sudden a large crack appeared on the right-hand passenger side and extended to the middle of the windshield. I called Subaru dealership and said they would have to determine if it was a stress crack or not for it to be covered; they determined that it would not be covered because it is not a stress crack.
I was driving on a city street with no traffic in front of me when my windshield spontaneously started to crack from below where I could see from inside the car. The crack quickly spidered out. The crack starts at the bottom of the glass where it is installed. The crack is large, wide, and deep.
My windshield has developed a crack where was none previous, nor has there been any impact. I have been on furlough since 24 March, 2020 and the vehicle has been driven once a week, at most. The most recent outing was on Sunday 24 may, 2020 and was without impact to the windshield, nor had any crack been noticeable until today, 29 May. The vehicle has not moved from its' parking space since 24 May. I have been making daily sight inspections of the vehicle since I have not been driving it daily. On 06/15/20 vehicle was taken to safelite and the windshield was replaced. The technician was unable to find a cause for the crack. Consumer paid a $200 repair for the repair.
After my car was sitting overnight, I came out in the morning and found an 18" crack in the windshield. There was no indication the previous day that there was any damage done to the windshield. This is a known defect in the manufacturers vehicles that the windshields break without any reason. Crack has quickly become larger since the initial crack, will soon completely go across the windshield.
Driving down the highway at 60 mph, I heard a very small cracking sound and thought nothing of it. Almost immediately, I had a 14 inch crack propagating from the bottom edge middle of the windshield. I could not find a chip location in the bottom of the windshield, noting it may have been a very small object that didn't make a chip. I called Subaru and told them the issue, but they refused to warranty or replace it, and told me it was an act of god. While a broken windshield is common with large rocks and stones, I believe that Subaru knows that there new acoustic windshields are incredible weak. New windshields do not fix the issue and are incredible expensive. This concerns me, if a larger object were to hit the windshield, how would it sustain the impact forces and protect everyone inside the vehicle?
A D V E R T I S E M E N T S
- Vancouver, WA, USA