This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The local dealer was not contacted. The contact stated while driving at night, the headlights failed to provide adequate illumination. The failure mileage was 25,000. VIN tool confirms parts not available.
It-??s been nearly a year since Subaru issued the safety recall on the Impreza yet they still claim they have no remedy despite the recall notice and the NHTSA website stating that the right and left headlamp housing will be replaced as the remedy. At this point it-??s not being handled in a timely fashion and Subaru is dragging their feet and not concerned about the safety of their customers as they initially fought the recall through appeals and lost, thus forcing them to implement the recall. They are rolling Impreza-??s off the assembly line so it-??s not like there-??s a part shortage, they should be halting production to get the headlamp housing units out to the dealers and not allowed to continue to produce new vehicles if they can-??t handle them both concurrently.
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the headlights were very dim, which made driving at night very dangerous. The failure mileage was approximately 36,000. VIN tool confirms parts not available.
HEADLIGHTS DO NOT ILLUMINATE THE ROADWAY WITH ENOUGH LIGHT. This recall was entered on Aug 12, 2022 when do they have to fix it" What is a "timely manner?" How long are they allowed to wait. I called Subaru and they indicate they have no definitive time that they have to fix it? Why do they have unlimited time to fix a safety issue? It's been 10 months and you would think they would have the parts by now or are they stalling so that they will have a reduced number of cars to fix" I think the government should step up their enforcement on this issue and get Subaru to provide a timeline for the fix and not just "when we get to it" response.
Received notice in August 2022 that there is a safety concern with this car's headlamp. There is still no remedy available. I am concerned for my safety while driving because they headlights are very dim and it's hard to see at night putting my safety and the safety of others at risk. 9 months to develop a new headlamp seems extreme for a car manufacturer.
- Maple Valley, WA, USA
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There is a known recall for this vehicle. Our vehicle in particular is affected as nighttime visibility with the headlights on is terrible. Despite the recall, 9 months have passed and subaru is still without a remedy. Every day is dangerous as I commute prior to sunrise. Please address.
Subaru has failed to repair the halogen headlight safety recall in a timely manner. This recall was first announced on August 16th, 2022. It has been 9 months and the remedy for the safety recall has not yet been made available.
This recall notice (22V624000) was issued in AUgust 12th, 2022 almost nine months ago. There has been no communication nor no remedy. When will this recall be fixed" Does the manfacturer and/or Subaru by law not have a timeline/deadline of when they are to have the remedy" August 12th, 2022 Manfacturer Recall Number WRG22 NHTSA Recall Number 22V624000 Recall Status: Recall Incomplete, remedy not yet available
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
This issue is from Aug 2022 - my front lights are low that makes it hard to see when the weather is upon us like rain/snow/fog. Other cars barely can see my lights are on. I have a DMV check in 2 months and thought this may not let it pass.
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Have had low visibility at night since purchase in 2018. Thought it was just the bulbs until receiving a recall notice that it is a manufactured issue and there is still no remedy. VERY low night visibility is a serious safety risk to myself and other drivers when having to operate after dark. It has been over 5 months and Subaru has still failed to make a remedy available to resolve problem.
headlights on #22V624000 Recall WRG22. My headlights never illuminated the road properly since new. Mentioned it several times to dealership on service visits and they stated they are all the same. It seems there was an issue. I called Subaru and they advised there is no time line to fix a safety recall" It has been 5 months since the recall was issued and they still cannot tell when it can be fixed"
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
My car was involved in an accident and one headlight was smashed. I found out from my body shop that was my car was recalled and they have no way to fix my headlight. I called Subaru and they told me that the body shop could just put another head light in. But when I talked to the body shop, they cannot just put a headlight in because of the recall. No one is able to help me and now I am out of a car for months instead of only one month.
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Subaru Impreza. The contact received notification of the NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Pinecrest, FL, USA